2 Bellperson Jobs in Mc Lean, VA
SORT BY
M
H
Bellperson
$24k-32k (estimate)
Full Time | Accommodations
0 Months Ago
Hilton McLean Tysons Corner is Hiring a Bellperson Near Mc Lean, VA
Location:Hilton McLean Tysons Corner
7920 Jones Branch Drive
McLean, VA 22102
Apply online:Please apply directly to the link below
www.hilton.com/careers
Search for this position by using the Job ID#HOT08M6F
Position Title: Bell Person
FLSA Designation: Non-Exempt
Department: Guest Services
Reports to Dir. Guest Services/Dir Front Office /Bell Captain
SUPPORTIVE FUNCTIONS
OTHER DUTIES
7920 Jones Branch Drive
McLean, VA 22102
Apply online:Please apply directly to the link below
www.hilton.com/careers
Search for this position by using the Job ID#HOT08M6F
Position Title: Bell Person
FLSA Designation: Non-Exempt
Department: Guest Services
Reports to Dir. Guest Services/Dir Front Office /Bell Captain
Position Purpose:
Escorts arriving and departing guests in a friendly, courteous manner to and from their accommodations, transporting their luggage. Acquaints each guest with room and features.
EXAMPLE OF DUTIES:
ESSENTIAL FUNCTIONSAverage Percent of Time
- 40 % | Retrieves guest items from cars, buses, vans, and carts. Grasp, lift, carry and/or load luggage And packages onto a bell cart to transport items throughout the hotel to the designated room. Navigates bell cart through public areas, guest room corridors, and to elevators.
- 20 % | Escorts customers to accommodations, visually inspects room and telephone and deficiencies such as towels to housekeeping immediately. Points out room features and directory for reference.
- 10 % | Listens and responds to guest inquiries using a positive, clear speaking voice. Answers questions and offers assistance by giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
- 10 % | Organizes and stores luggage as necessary in a designated area.
- 5 % | Greets customers immediately with a friendly and sincere welcome. Remain calm and attentive, especially during heavy hotel activity and emergencies
SUPPORTIVE FUNCTIONS
In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
- Picks up and deliver guest laundry to and from guest rooms in a timely, accurate manner.
- Delivers morning newspapers, Zipout Checkout packets, mail, packages, faxes, etc. to specific guest rooms.
- Maintains and posts hotel reader boards and public area signage.
- Cleans and polishes carts and other equipment used in the department.
- Retrieves and inputs data from a computer terminal in an accurate, error-free manner.
- Answers the Bell desk phone and provides information as needed.
- Reads and matches luggage tags, write claim tickets, and detach portion to give to guest
PHYSICAL REQUIREMENTS:
Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours
- Physical Activity Frequency
- Sitting Rare
- Walking Constant
- Climbing stairs Occasional
- Crouching/Bending/Stooping Frequent
- Reaching Frequent
- Grasping Frequent
- Pushing/Pulling Frequent
- Near Vision Constant
- Far Vision Constant
- Hearing Constant
- Talking Constant
- Smell Rare
- Lifting/Carrying(# lbs.) Frequent - up to 50 lbs.
- Travel Never
OTHER DUTIES
Assimilate into The Hilton Family PRIDE/CARE culture through understanding, supporting and participating in all elements of PRIDE/CARE. Demonstrate working knowledge of the service standards.
Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position.
SAFETY REQUIREMENTS
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
ORGANIZATIONAL RELATIONSHIPS
Positions directly reporting to this position (titles): None
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
- Ability to understand and follow written and or verbal instructions.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information.
- Ability to read English language sufficient to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.
- Ability to grasp, lift and/or carry or otherwise move packages, boxes, and luggage up to
- continuously throughout the shift.
- Ability to stand, walk and/or sit and continuously perform essential job functions.
- Sufficient manual dexterity in one hand to be able to load and unload luggage.
- Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.
QUALIFICATION STANDARDS EDUCATION
High School graduate or equivalent preferred
EXPERIENCE
Prior guest service or other hospitality experience preferred.
LICENSES OR CERTIFICATES
No special licenses are required. CPR certification and/or First Aid training preferred.
GROOMING/UNIFORMS
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER
Applicants with additional language skills are preferred.
NOTICE:
The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
I HAVE READ AND UNDERSTAND THE POSITION DESCRIPTION INFORMATION AND HEREBY STATE THAT I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION.EOE/Veteran/Disability
Job Summary
JOB TYPE
Full Time
INDUSTRY
Accommodations
SALARY
$24k-32k (estimate)
POST DATE
04/20/2023
EXPIRATION DATE
05/14/2024
WEBSITE
hiltonmclean.com
HEADQUARTERS
MC LEAN, VA
SIZE
200 - 500
FOUNDED
1987
TYPE
Private
CEO
CHRIS NASSETTA
REVENUE
$10M - $50M
INDUSTRY
Accommodations
Related Companies
Show more
The job skills required for Bellperson include Guest Service, Leadership, Integrity, Teamwork, Innovation, Sense Of Urgency, etc. Having related job skills and expertise will give you an advantage when applying to be a Bellperson. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bellperson. Select any job title you are interested in and start to search job requirements.
For the skill of Guest Service
Colonial Downs and Rosie's Gaming Emporium
Full Time
$26k-32k (estimate)
Just Posted
For the skill of Leadership
Fellowship of Christian Athletes (FCA)
Full Time
$80k-108k (estimate)
Just Posted
Show more
The following is the career advancement route for Bellperson positions, which can be used as a reference in future career path planning. As a Bellperson, it can be promoted into senior positions as a Bell Captain - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bellperson. You can explore the career advancement for a Bellperson below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
