What will I be doing?

Under general supervision, the Security Associate is responsible for maintaining a safe and secure environment for all team members, members, owners and guests while following and enforcing all company policies and procedures.

Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:

• Salary Range: $22.00 - $24.00 per hour
• Medical, Dental, and Vision insurance
• Financial Wellness - 401k/pension plan
• Generous Paid Time Off Program and Paid sick days
• Team Member Travel Program - enjoy discounted rates at incredible properties
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

Schedule Details:

Our Security Department operates 24 hours a day/7 days per week. Security Team Members may work varying shifts throughout the week, but the primary hours are 10:30pm - 6:30am.

Additional Responsibilities Include:

• Conducts patrols of the common areas, offices, work and storage areas, as well as being observant and reporting any safety or security deficiencies.
• Responsible for operating and monitoring all security equipment to include radios, Automated External Defibrillator (AED), Personal Protective Equipment (PPE), master keys and the resort’s key card system.
• Responsible for logging all hard keys, visitor badges, parking passes, as well as lost and found property according to the company policy and procedure.
• Provides continuous professionalism and courtesy with every guest and team member interaction.
• Conducts preliminary investigations and obtains all information, photographs, statements and evidence for incident reports.
• Responsible for maintaining CPR/AED/First Aid certification.
• Responsible for maintaining State of Hawaii Guard Card.
• Responsible for completing all incident and/ or injury reports for submission to risk management HR and resort management in a timely fashion.
• Identifies and assists management with trespassing problematic guests, visitors or team members.
• Maintains confidentiality of all security related matters at all times.
• Participates and assists management, as well as first responders in emergency situations.
• Conducts inspections of, and responsible for notifying management if any deficiencies are found with the security department’s vehicles or equipment.
• Escorts team members or vendors through secure areas.
• Conducts key and safe assists as assigned.
• Acts as a witness to cash drops.
• Performs other related duties as assigned.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members!

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High school diploma or equivalent
• A minimum of 6 months of experience in the customer service field.
• Active CPR/AED/First Aid Certification (Adult, Infant, and Child Rescue) or ability to acquire one within 30-days of hire.
• Active State of Hawaii Guard Card or ability to acquire one within 30-days of hire.
• Capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices.
• Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
• Able to adjust to work a flexible schedule including nights, weekends and holidays; ability to cover shifts on short notice in order to meet business demands.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.