1 Pre-Arrival Confirmation Agent Job in Las Vegas, NV
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Hilton Grand Vacations is Hiring a Pre-Arrival Confirmation Agent Near Las Vegas, NV
HGV now offers Day One Team Member Benefits!
Are you outgoing, financially-motivated, and looking for an opportunity to join a top-rated company? We're seeking a Pre-Arrival Confirmation Agent with a positive demeanor and dedication to provide outstanding guest service. Qualified candidates must enjoy interacting with guests and possess an eagerness for upward mobility. Earn $14/hour commissions with the potential to make $50K or more while enjoying our excellent benefits, flexible schedule, and growth potential.
Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2022, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list, and becoming a Great Place to Work® certified company, earning our 2022 certification.
What will I be doing?
As a Pre Arrival Confirmations Agent, you would be responsible for driving company success through performing the following tasks to the highest standards:
- Calls and confirms all members, owners, and guests to review the details of their event. Verifies all information is correct and guest fully qualify.
- Updates all guest lists and notes in Clarity to show the most up to date guest information.
- Handles all guest issues as they arise during the confirmation process and performs other related duties as assigned.
- Tracks all members, owners, and guests who no show their tour and call them within two (2) hours to rebook the tour.
- Reviews tour for accuracy in booking, not limited to but including, correct tour time, box code, event coordinator, market program, notes, and off property contact.
Why Team Members enjoy working with us:
- Base pay plus monthly commissions and bonus potential.
- Outstanding health care options that all employees are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care).
- Paid Time Off that allows for self-care, self-discovery, relaxation, or recuperation.
- Our Go Hilton Team Member Travel Program offers deeply discounted rates at Hilton properties all over the world with 50% off at participating hotel-operated restaurants. Pass the savings on to your family and friends since HGV allows you to share additional discounted room nights.
- All new Team Members are automatically enrolled in the HGV matching Retirement Savings Plan.
- Industry-leading training, top notch technology and continuous support.
- And so much more!
What we are looking for:
- Minimum of 1-2 years of consumer sales/marketing experience.
- Excellent interpersonal and guest relations skills.
- Ability to work a flexible schedule.
- Professional appearance and demeanor.
- Be motivated and a self-starter.
- Detailed understanding of the local area.
- Ability to prioritize multiple tasks and balance priorities.
- Ability to accept rejection in a proactive manner.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Summary
Full Time
Accommodations
$45k-58k (estimate)
04/05/2024
05/05/2024
hiltongrandvacations.com
MIAMI BEACH, FL
1,000 - 3,000
2011
EVA BORSOS
$200M - $500M
Accommodations
Related Companies
Similar Jobs
Popular Articles
