**Job Summary:** We are seeking a customer-oriented Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing excellent customer service and creating a positive experience for all visitors. **Responsibilities:** - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently - Handle guest inquiries and provide accurate information about hotel services and amenities - Assist guests with reservations, both over the phone and in person - Process payments and maintain guest accounts - Manage phone systems, including answering and directing calls - Address guest issues and escalate to management when necessary - Maintain a neat and tidy front desk area **Skills:** - Strong customer service skills with a focus on hospitality - Proficiency in hotel management software systems - Excellent communication skills with a polite and professional phone etiquette - Ability to speak multiple languages is a plus (Multilingual or Bilingual) - Knowledge of guest services and relations in the hotel industry If you are a dedicated individual with a passion for providing exceptional guest experiences, we invite you to apply for the Front Desk Agent position at our hotel.

Job Types: Full-time, Part-time

Pay: $13.00 - $14.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Every weekend
• Holidays
• Morning shift
• No weekends
• Weekends only

Work setting:

• In-person

Experience:

• Hospitality: 1 year (Preferred)

Ability to Commute:

• Tulsa, OK 74115 (Required)

Ability to Relocate:

• Tulsa, OK 74115: Relocate before starting work (Required)

Work Location: In person