About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
Location Description:
At the Hilton Garden Inn Seattle Downtown we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hilton Garden Inn Seattle Downtown can mean for you!
Overview:
Assists the Director of Sales and Sales Manager in all facets of sales/marketing/service process, from solicitation of sale through service of event while in-house, including after-event follow-up, by typing, copying, distributing and filing all related correspondence as well as answering and responding appropriately to incoming telephone calls.
Acts as liaison between sales managers and clients in manager’s absence. Takes booking inquiry information via phone, and prepares proper paperwork.
Enters data, (operates various word processing and other software packages on computer) to produce contracts, correspondence, forms, memoranda and other documents. Understands written and verbal instructions.
Answers telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercises decision making skills to direct callers' requests. Accurately records messages for staff and distributes the written messages to the staff members' office in a timely manner.
Distributes printed documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transports printed documents weighing up to 10 pounds to offices, mailrooms and other locations throughout the hotel building.
Handles individual and group reservations for VIP guests/groups. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction.
Organizes, files and retrieves documents in appropriate binders in order to maintain essential records used in the department operation. Organizes items alphabetically and numerically.
Posts all social media marketing.
Benefits include
Medical/Dental/Vision benefits, Hotel Discounts, 401K, Paid Holidays, PTO and free parking.
Qualifications:
At least 1 year in the hospitality field
OnQ experience preferred but not required