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The Aikens Group and the Hilton Garden Inn in Martinsburg are seeking an individual to become a part of an award-winning team. The chosen applicant will be awarded a full-time job with potential growth opportunities in the hotel industry.
The Guest Service Agent (also known as Front Desk Clerk) represents the hotel to the guest throughout all stages of the guest’s stay. Responsible for operating the front desk while providing a variety of hotel services for guests to optimize guest satisfaction and revenue optimization. Front Desk agent must possess strong telephone skills, excellent hospitality skills, strong problem-solving skills, and be detail oriented.
The responsibilities and expectations of a Guest Service Agent:
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Qualifications include:
What you will receive:
Why the Aikens Group?
The Aikens Group believes its employees are the strength of our company’s foundation. Everyone’s efficiency, ambitions, attitudes, health and stability has made the company what it is today and will continue in years to come.
The Aikens Group feels that an employee/employer connection is a relationship. It is both party’s responsibility to watch out for what is best for each other to make the bond stronger and more successful. Every employee has the opportunity for continued education, development, and advancement within the company. It is important every employee feels engaged and are trained for their position. Internal promotions and transfers are a common practice for those interested in growing professionally and personally with the organization.
Our Mission
We build strong relationships with our partners by delivering quality products and exceptions service with integrity. We strive to maintain a quality of life and work-life balance to our team members, who are the cornerstone of our success and profitability.
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
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Work Location: In person
Part Time | Full Time
$31k-41k (estimate)
05/22/2024
06/05/2024