Raines Co. - Your Future is Now

Position Summary: The Breakfast Server provides fast, friendly and efficient service by preparing for and setting up breakfast and ensuring guests receive great service each morning.

We offer Medical/Dental/Vision benefits, a generous PTO program, points-based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. 

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

Responsibilities:

• Greet guests, explains breakfast items using concise and descriptive language
• Listens and responds to guest’s needs
• Maintains kitchen, storage, and front of house areas in a clean and presentable manner at all times
• Prepares breakfast items using standard recipes and kitchen equipment
• Inventories breakfast items and provides order requirements to manager
• Receives deliveries and ensures items delivered match paperwork, reports any discrepancies to driver and manager
• Maintains and prepares food items in accordance with local health department standards
• Engages guests throughout their visit in a friendly and caring manner
• Assists guests with requests as appropriate
• Complies with all health and safety regulations
• Interact with outside contacts:
  • Guests – to ensure their total satisfaction
  • Owners and/or Principals – regarding operational updates and current issues
  • Vendors – to resolve any vendor performance issues, etc.
  • Regulatory agencies – regarding safety and compliance matters
  • Other contacts as needed (Professional organizations, community groups, local media)

Qualifications:

• Minimum two experience in hotels, restaurants, or related fields in customer service
• Experience as server, busser, runner, host(es), or breakfast attendant preferred
• Certifications as required by Federal, State, or Local agencies (ServSafe, TIPS Certification) preferred
• Must speak English fluently
• Must have excellent written and oral communication skills
• Mathematical skills include basic math concepts, percentages and variances. Problem solving, reasoning, motivating, organizational abilities are often used
• Ability to effectively multi-task

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.