Executive Housekeeper Job Description

Reports To: Assistant General Manager

FLSA Status: Exempt

Payroll Code: 02-20

Position Summary

The Executive Housekeeper works under the direction of the Assistant General Manager. His or her responsibilities include daily duties, supervisory duties, training, ordering of supplies once a month, checking guestrooms, guest service & satisfaction, & individual effectiveness.

Primary Responsibilities

• Assigns rooms per housekeeper depending on availability, and assigns any extra help for deep cleaning
• Verify washer and dryer equipment functioning properly
• Checks VR rooms to make sure they are vacant, clean and ready
• Checks storage area to see if there are enough housekeeping supplies
• Checks all clean rooms & then immediately updates them in the computer; should constantly check all clean rooms throughout the day
• Coordinates with the front desk to see that all guests have either checked-out of their rooms or paid for another night
• Turns in all lost & found, reports items in the log book & marks items with the room number & date
• Makes sure that all storage areas all locked & that all housekeepers’ sheets & executive housekeeper sheet are turned in to the front desk before leaving
• Ensure that housekeepers take less than 10 minutes to load their carts with all the necessary supplies
• Check all supply bottles are correctly labeled & that the cart is neat and clean
• Provide guidance for house personnel, laundry or night laundry to stock all linens on each floor
• Completes performance reviews with Assistant General Manager or General Manager when time is due
• Train each new housekeeper
• Recommendations to Assistant General Manager or General Manager to terminate any housekeeper that does not show progress before their third day using proper handbook guidelines
• Other duties as assigned
• Education/Experience
• High school diploma or GED preferred
• Minimum of 2 years’ experience in all aspects of Housekeeping in a large, multi-use facility required
• Minimum of 1 year supervisory experience
• Excellent written and verbal communication skills
• Must be flexible with working nights, weekends, and holidays

Physical Requirements

• Standing for long periods of time to inspect guest rooms and public areas
• Sitting, walking, and standing during shift
• Light lifting possible for stocking supplies and materials
• Ability to perform duties for supervised employees
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Shift:

• Day shift

Work Location: In person