The Huntley Hotel is Hiring a Host/Hostess Near Santa Monica, CA
Description Job description We are seeking a friendly, energetic and organized host or Host to join our restaurant team. The host or Host is the first person to interact with patrons, it is imperative that the host is friendly, personable, informative and professional. The host or Host is the face of the restaurant and provides guests with their first impressions of the establishment. You must be patient, excel at customer service, and alert to guest needs. You will welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service while providing a warm and welcoming atmosphere to our guests while also ensuring that they are seated promptly and efficiently. Responsibilities:
Greeting guests with a warm and friendly smile
Inform the guests that their table is ready and invite them to the table
Carry guests' drinks to their seats/tables from the bar area and transfer their tab to the table if needed
Pull out their chairs and tables to make it easier for the guests to sit down
Answer calls promptly and politely
Utilize all tables on a rotation to achieve highest turnaround of guests and maintain smooth flow of the restaurant
Keep host stand well organized and stocked
Tour the restaurant in intervals to identify any empty tables
Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
Complete opening/running/closing side work duties as assigned
Assist teammates with opening/running/closing side work duties upon request
Assists and/ or completes additional tasks as assigned
Assisting with phone calls and taking reservations
Monitoring the dining area and ensuring that tables are cleaned and reset in a timely manner
Working closely with the kitchen and waitstaff to ensure smooth service flow
Providing exceptional customer service by addressing any concerns or questions guests may have
Must be able to bend, stoop, squat and stretch
Must be able to grasp, write, stand, sit, walk, use repetitive motions, bend, listening and hearing ability and visual acuity
Opportunity to grow and a workplace that you can be proud of, where you are valued, trusted and supported by the team
Benefits:
Dental insurance
Employee discount
Health insurance
Life insurance
Paid sick time
Paid time off
Vision insurance
Physical setting:
Fine dining restaurant
Shift:
8 hour shift
Day shift
Evening shift
Morning shift Weekly day range:
Monday to Friday
Rotating weekends
Weekend availability
Experience:
Host/hostess: 1 year (Preferred)
Our post-offer background check process includes a background check Requirements
Requirements:
Previous experience as a Host preferred
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Positive attitude and friendly demeanor
Organizational and multitasking skills
Flexible schedule with availability to work evenings, weekends, and holidays
Knowledge of OpenTable reservation system is a plus
Company Information Surrounded by vibrant city and ocean vistas, Huntley Santa Monica Beach hotel is an icon. With a calm residential vibe, our luxury hotel in Santa Monica sits by the beach and blends breezy Southern California surroundings with modern dcor and playful style. The Huntley Hotel offers easy access to Santa Monica's acclaimed beaches, The Santa Monica Pier, and the Third Street Promenade. The hotel features 204 sophisticated rooms including 16 spacious suites designed by the innovative Thomas Schoos. Coveted amenities include rooftop dining at The Penthouse restaurant and lounge, 24-hour concierge service, and a modern fitness center. We are also a preferred meeting and intimate wedding destination with venues overlooking the brilliant oceanfront.