Who we are and what you'll do:

At Hill Country Mental Health and Developmental Disabilities Center our vision is to empower people, foster hope,
support choice, and celebrate success.

**HILL COUNTRY MHDD CENTERS IS OFFERING A $2,000 SIGN ON BONUS FOR ALL FULL-TIME, NEW HIRE EMPLOYEES**

Help us help others:

The Next Step Program Care Coordinator (QMHP-CS) is responsible for providing services and supports to adults with mental health conditions who are without consistent and safe housing in reaching their vision of recovery. The Care Coordinator will assess the individual’s strengths and needs, and in collaboration with the individual and treatment team, develop a Person-Centered Recovery Plan (PCRP) with interventions designed to meet their individual outcomes and goals. The Care Coordinator will provide skills training; psychosocial rehabilitation; linkage and referral; crisis prevention/management, Supported Housing and Supported Employment services. This position is responsible for timely and accurate documentation, as well as monthly data analysis and reporting as required through the Next Step grant. The Care Coordinator will work directly with the LPHA, shelter staff, and community partners in ensuring comprehensive and effective communication within the treatment team. The Care Coordinator will attend community events and meetings that best support education, outreach, and continuity of care to unhoused adults in Comal County. The Care Coordinator will obtain/maintain certification to provide crisis intervention services to individuals as needed. The Care Coordinator is responsible for scheduling and carrying out individual and group rehabilitation services and skills training. The Care Coordinator is responsible for administrative duties as needed to maintain individual authorization to receive services in accordance with TAC and Hill Country MHDD policy. Typical hours are 8:00 am – 5:00 pm, but flexibility in scheduling is required to best accommodate individuals served.

You will get to:

• Ensures that all individuals on caseload have a current Uniform Assessment (at least 95% of all CANS / ANSA’s are completed on time)
• Achieves an average score of 80, with no one score below 75 on the “Person Centered Recovery Plan” Quality Management audits
• Schedules and delivers services within the authorized Level of Care in accordance with Texas Resiliency and Recovery standards
• Must provide collaborative documentation at least 95% of the time or no later than 24 hours after delivery of service
• Achieves 3% of Supported Housing and Supported Employment targets
• Provides at least 75% Person Centered Time each month
• Will deliver services using the recommended Evidenced Based Practice recommended by HHSC
• Person Centered Recovery Planning is developed in collaboration with the individual served and any other person or provider requested by the individual.

• Workplace Behaviors

• Attends work regularly and as scheduled
• Works cooperatively with others and the supervisor
• Communicates effectively and in a timely manner with team and individuals served
• Follow the agency workplace values and principles

• Ethical Standards

• Maintain client confidentiality and privacy according to standards
• Follow policy and procedures for protecting clients as well as reporting client abuse and neglect if needed
• Protect and ensure clients rights always

More Specifics:

You’ll definitely need:

• A bachelor’s degree from an accredited college or university in psychology, sociology, behavioral or human services or related degree.
• Preferred: 3-5 years of experience working in a mental health/substance abuse setting providing community based services within the community.
• Preferred: 2-3 years of experience working with individuals experiencing homelessness.
• Experience working within a team setting.
• Bilingual; English/Spanish preferred
• Live within 30 miles of shelter with reliable transportation

We’ll also want you to:

• Employ excellent verbal and written communication skills to engage and report effectively.
• Maintain a well-organized schedule while allowing room for flexibility and adjustments.
• Maintain accurate and timely collaborative documentation.
• Sustain a calm demeanor when under pressure to meet deadlines and handle sometimes difficult situations.
• Provide exemplary customer service and care to individuals with their best interest at heart.
• Work autonomously to complete assignments within company and state parameters with a high level of quality.
• Complete and maintain both CPR certification and Prevention and Management of Aggressive Behavior training.
• Have a valid Texas State Driver’s License.
• Have current automobile insurance and the ability to travel to individuals when necessary.

We’re excited to provide:

• PPO health insurance plan with option to add dependents.
• PPO dental plan and vision insurance options for healthy teeth and eyes.
• Employer paid life insurance.
• 401(a) plan, employer matches your contributions dollar for dollar for up to 8% of your salary. You are 100% vested after 3 years of service.
• 457/403(b) plan, employees are immediately eligible to contribute pre-tax earnings. 
• Generous paid time off for fun and vacations and paid sick time for when you’re under the weather.
• Authentic and caring environment where folks care about each other.

We can pay you:

$21.96 - $22.48 and benefits eligibility plus good karma for doing good in the world.