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POSITION SUMMARY :
The Case Worker (CW) will ensure that eligible customers are offered quality services and strive to establish and maintain a positive rapport with each.
He / she will provide services available through HCCAA funded programs or other community resources. The CW is expected to be knowledgeable about all funded programs offered and the CAP60 Data Base program.
He / she will identify individuals or families eligible for CSBG Case Management services and actively work toward transitioning these families out of poverty.
ESSENTIAL JOB FUNCTIONS :
CSBG
Energy Assistance
Weatherization
JOB REQUIREMENTS :
EDUCATION / EXPERIENCE : Minimum : High School diploma or GED. Preferred education : Associate's or Bachelor's in Social Work or in a related field with experience in service delivery to the underprivileged or experience in HCCAA Programs.
Knowledge of interviewing techniques and customer sensitivity required.
SKILLS AND ABILITIES : Ability to work as a team member. Ability to communicate effectively, maintaining courtesy at all times.
Ability to be respectful of and work effectively with individuals from various ethnic, socioeconomic, educational, and cultural backgrounds.
Be flexible and have well-developed interpersonal skills. Be able to exercise independent judgment on a daily basis and maintain records and clearly understand written or verbal instruction.
Ability to learn computer software as needed.
OTHER : Professional in manner and attire. No record of a conviction which would contraindicate employment. Must have a valid Texas driver's license and a reliable vehicle with current vehicle liability insurance.
Non-judgmental, unbiased attitude; must comply with all HCCAA Policies and maintain confidentiality in all phases of agency operations.
SUPERVISORY RESPONSIBILITIES : None
EQUIPMENT TO BE USED : Computer, fax machine, 10-key calculator, copier, and telephone.
TYPICAL PHYSICAL DEMANDS :
Requires sitting, standing, bending, reaching, and driving. May require lifting up to 40 pounds; requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment;
requires normal range of hearing / vision.
TYPICAL MENTAL DEMANDS :
Must handle new and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion.
Must relate and interact with employees at all levels within the Agency. Bilingual skills are encouraged.
WORKING CONDITIONS :
Occasionally called upon to work outside of the normal 8-5 work day. Travel to staff meetings or workshops as required. All information associated with the Agency is confidential.
Job Posted by ApplicantPro
Last updated : 2024-05-09
Full Time
Preschool & Daycare
$50k-65k (estimate)
05/10/2024
05/12/2024
hccaa.com
San Saba, TX
50 - 100
Preschool & Daycare
The job skills required for Intake specialist include Social Work, Case Management, Confidentiality, Communicates Effectively, Interviewing, etc. Having related job skills and expertise will give you an advantage when applying to be an Intake specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Intake specialist. Select any job title you are interested in and start to search job requirements.
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