Overview

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Personal Lines Account Manager to join our team. This position will report to our agency located in Keene, NH or another one of our Northern NE offices. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities:

• Contributing to various team meetings
• Participating in day-to-day communication with clients proactively
• Contributing to a positive workplace environment
• Ensuring the highest level of customer service and satisfaction
• Achieve department goals, high productivity, and strategic objectives.
• Adhere to processing procedures to ensure proper service and best client coverage is available.
• Answer billing questions and processing changes.
• Process endorsements, renewals, and claims.
• Develop sales of new business and to develop additional revenue from existing clients.

Qualifications:

• Bachelor’s degree
• P&C License preferred.
• High level verbal and written communication and interpersonal skills
• Good decision-making ability; good judgment
• Organization, prioritization, and time management skills
• Ability to work independently, as well as be a team player demonstrating collaboration.
• Tech-savvy with excellent command of all Microsoft programs (Office, Word, and Excel)

Benefits: 

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.