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Highmark Health
Gulfport, MS | Full Time
$48k-62k (estimate)
3 Weeks Ago
LHC Career Site
Gulfport, MS | Full Time
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Intake coordinator
Highmark Health Gulfport, MS
$48k-62k (estimate)
Full Time | Elementary & Secondary Education 3 Weeks Ago
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Highmark Health is Hiring an Intake coordinator Near Gulfport, MS

Description

JOB SUMMARY

This job captures all inbound requests for utilization review from providers and pharmacies. The incumbent assesses the request, conducts all necessary research such as verifying benefit coverage for the patient, and then creates the case (data entry) in Highmark's utilization management system for clinical review.

Ensures all accurate information is entered at the onset of the process to ensure adherence to all regulatory compliance requirements and service level agreements.

The requests may come via fax or phone, and at times may require follow-up calls with physicians or pharmacists.

ESSENTIAL RESPONSIBILITIES

  • Gather all required documentation including verification of benefit eligibility. Build cases in the utilization management system.
  • Use knowledge of process and judgement to evaluate identified cases that require additional notification to member, provider, and / or pharmacist.

At times, contact by phone members, providers and / or pharmacists to obtain additional information.

  • Ensure accuracy of data entry to prevent compliance and / or downstream process issues.
  • Other duties as assigned.

EDUCATION

Required

High School Diploma / GED

Substitutions

None

Preferred

None

EXPERIENCE

Required

  • 1 - 3 years of Customer Service experience
  • 0 - 1 year of experience working in the Healthcare Industry

Preferred

0 - 1 year of experience working in the Health Insurance Industry

LICENSES AND CERTIFICATIONS

Required

None

Preferred

None

SKILLS

  • Oral & Written Communication Skills
  • Telephone Skills
  • Problem Solving & Decision Making
  • Compliance
  • Healthcare Industry
  • Health Insurance

Language (Other than English)

None

Travel Required

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches / trains others regularly

Rarely

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products / services (sales employees)

Never

Physical work site required

Lifting : up to 10 pounds

Occasionally

Lifting : 10 to 25 pounds

Rarely

Lifting : 25 to 50 pounds

Rarely

Pay Range Minimum : $16.75

$16.75

Pay Range Maximum : $24.08

$24.08

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation / gender identity or any other category protected by applicable federal, state or local law.

Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation / gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled / Sexual Orientation / Gender Identity ()

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at

Last updated : 2024-04-07

Job Summary

JOB TYPE

Full Time

INDUSTRY

Elementary & Secondary Education

SALARY

$48k-62k (estimate)

POST DATE

04/09/2024

EXPIRATION DATE

07/03/2024

WEBSITE

highmarkhealth.org

HEADQUARTERS

ROSEVILLE, CA

SIZE

15,000 - 50,000

CEO

BRAD KRINKE

REVENUE

<$5M

INDUSTRY

Elementary & Secondary Education

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About Highmark Health

Highmark Health, a Pittsburgh, PA based enterprise that employs more than 40,000 people who serve millions of Americans across the country, is the second largest integrated health care delivery and financing network in the nation based on revenue. Highmark Health is the parent company of Highmark Inc., Allegheny Health Network, and HM Health Solutions. Highmark Inc. and its subsidiaries and affiliates provide health insurance to nearly 5 million members in Pennsylvania, West Virginia and Delaware as well as dental insurance, vision care and related health products through a national network of... diversified businesses that include United Concordia Companies, HM Insurance Group, and Visionworks. Allegheny Health Network is the parent company of an integrated delivery network that includes eight hospitals, more than 2,800 affiliated physicians, ambulatory surgery centers, an employed physician organization, home and community-based health services, a research institute, a group purchasing organization, and health and wellness pavilions in western Pennsylvania. HM Health Solutions focuses on meeting the information technology platform and other business needs of the Highmark Health enterprise as well as unaffiliated health insurance plans by providing proven business processes, expert knowledge and integrated cloud-based platforms. To learn more, please visit www.highmarkhealth.org More
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