Description

Summary:

We are looking for a candidate that is positive, self-motivated, detailed oriented, and can be a part of our quality staff. This is a unique opportunity to join our team at Highlands Golf Clubs. To succeed in this role, you will need to have a positive, friendly attitude and the ability to work well under pressure with both front and back of the house staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.

Essential Duties and Responsibilities include the following:

• Collects money for drinks and food served. Uses cash register to record sales and make change.
• Take food and drink orders, provide service, and request items both graciously and courteously to ensure that members/guests receive a high level of customer service. A positive attitude is a must.
• Effectively communicate to members/guests any/all menu selections, provide Best in Class service and requested items both graciously and courteously.
• Take the beverage cart on the course during conferences and events and serve beverages to patrons and players on the course.
• Responsible for Food/Sandwich prep.
• Cleaning & stocking service areas.
• Prepare checks that itemize total meal costs and sales taxes.
• Other duties may be assigned.

Supervisory Responsibilities

• None

Qualifications

Qualifications

• Must be at least 18 years of age
• Possess working knowledge of wines, beers, and liquors
• Display strong guest service skills at all times
• Obtain certification for the accredited alcohol server test (RAMP) on the first day of hire
• Must be able to accurately and efficiently calculate basic mathematical solutions
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to problem solve

Employee Perks

• Discounted golf (based on course availability)
• Discounts at Pro-Shop
• Discounted employee meals at Tee Top and Mulligan's