264 Customer Service Specialist Jobs in Tampa, FL
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Highland Management Group, Inc. is Hiring a Customer Service Specialist Near Tampa, FL
At Highland Management Group, we boast a strong history of entrepreneurial opportunities by using our unique learning experience, innovation, and new value creation alongside our promotion from with training model.
Our Training Program will emphasize the improvement and performance of our employees. It is an educational process that will involve the sharpening of skills and concepts, changing attitudes, and gaining more knowledge to enhance performance.
Customer Service Specialist Job Duties:
- Work with other managers to plan and direct the work of the organization
- Receive classroom instruction in subjects related to their rotational experience
- Attend lectures, watch guest speakers, and create projects, oral presentations, and take tests
- Work in different departments to gain perspective, including marketing, sales, customer services, purchasing, merchandising, and personnel departments
- Achieve a passing score in all areas of the management training program in order to continue in the program
- Participate with management in interviewing, hiring, and training employees
- Use company reports analyzing sales, gross profit, and inventory activity
- Work with management to develop and implement actions to protect assets and profitability
- Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications
- Customer service associates handle consumer inquiries and are responsible for troubleshooting
- Attend product training classes and seminars
- Customer service associates ensure proper product presentation
- Participate in sales-driving efforts to maximize sales
- Interact with customers in a friendly and knowledgeable manner
- Regular, dependable attendance and punctuality is required
Customer Service Specialist Opportunities
- Opportunities to expand into new locations and campaigns
- Internal growth
- Personal coaches and mentors
Customer Service Specialist Requirements:
- High school diploma required
- Experience in customer service or client relations is a plus
- Must be able to communicate with customers/employees to clarify issues and resolve conflicts
- Able to work individually and as part of a team
- Fluent in written and verbal English
- Bilinguals welcome
Job Summary
Full Time
$53k-69k (estimate)
03/10/2024
04/25/2024
highlandapts.com
HOPKINS, MN
100 - 200
Private
HOPE MOONEY
$10M - $50M
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The job skills required for Customer Service Specialist include Customer Service, Promotion, Presentation, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
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Customer agents talk to customers on behalf of businesses and companies.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
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Step 3: View the best colleges and universities for Customer Service Specialist.
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