Overview

Food & Beverage Administrative Assistant is responsible for providing secretarial, clerical and operational support for the entire Food & Beverage and Culinary team.

You are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience.

Responsibilities

Specifically, you will be responsible for performing the following tasks to the highest standards :

• Provide secretarial services to Food and Beverage Manager and general F&B operations.
• Provide accurate verbal and written translation as and when needed in dealing with various situations with Associates, Guests, and Suppliers.
• Assist with menu design, and printing for all outlets and banquet.
• Assist with payroll management, leave applications, scheduling, and all data concerning in F&B department.
• Reconciliation of Daily Luau Revenue for billing and tips allocation.
• Utilize Birchstreet functions of creating PO, Ordering, Receiving, Closing PO. Inventory items regularly.
• Assist in coordinating the screening of all applicants for employment.
• Assist to ensure all Banquet Event Orders, Amenity Requests, and Personnel records are maintained accurately and secure.
• Coordinate incoming and outgoing mail (including express services).
• Assist other departments wherever necessary and maintain good working relationships.
• Assist F&B Operations when needed in delivering exceptional guest services.
• Maintain strictest confidentiality at all times on all matters.

Qualifications

F&B Administrative Assistant is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

• Positive attitude
• Good communication skills both oral and written.
• Commitment to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Able to work all shifts if needed to include nights, weekends, holidays
• Ability to work under pressure with attention to details
• Ability to work on your own or in teams
• Proficient with many computer programs such as MS Outlook, Word, Excel, Powerpoint.

Last updated : 2024-04-04