Description

Lafayette Oral & Maxillofacial Surgery Group is seeking a skilled and committed Scheduling Coordinator to join our team and assist us in delivering exceptional care to our patients. 

We are looking for a candidate to take responsibility for the scheduling of appointments and establishing rapport with patients, fellow team members, and members of the community. This team member will demonstrate exceptional interpersonal skills and will manage the schedule for practice efficiency. 

Responsibilities:

• Maintain the Oral Surgeon's schedule. 
• Master the use of the computer scheduling system.
• Oversee the company email account. 
• Greet patients in a warm and friendly manner.
• Answer phone calls and respond to voicemails professionally with outstanding customer service.
• Communicate with referring doctors to gather required information for appointments. 
• Collect co-pay from patients. 
• Maintain updated patient information in each patient record.
• Comply with OSHA, HIPAA, and practice policies at all times.
• Perform other related duties and projects as necessary or assigned.

Requirements

• Basic knowledge of dentistry and oral surgery is highly preferred, but not required.
• Exceptional interpersonal skills as you interact with patients, families, doctors, and team members. 
• Effective verbal and written communication skills in person, on the phone, and over email. 
• Professional attitude and appearance.
• Ability to manage multiple priorities and problem solve effectively. 
• Understands and accepts responsibility for the schedule.
• Basic computer software knowledge.
• High school diploma or equivalent.