• Provides Academic Advising, Career Planning, and Coaching. Explains applicable college processes and procedures to students. Partners with faculty and staff, across campus to ensure students have the support and resources needed throughout their College experience.
• Assists special student populations appropriately. Advises students in person, via phone, e-mail, virtual, video, or other delivery formats, as needed. Assists students experiencing academic difficulties to develop a plan of action to promote academic success. Coordinates development of academic plan for degree and/or goal completion.
• Assists prospective, current, and returning students. Facilitates and assists with campus events, orientations, workshops, fairs, etc. Delivers case management within advising and consistent implementation and execution of high-impact community college advising practices.
• Partners with the financial aid office to assist students regarding financial access, wellness, literacy, and economic mobility and connect students to programs to increase awareness. Participates in the National Academic Advising Association (NACADA). Review data and reports to monitor, assess, and determine areas of opportunity to engage and better serve students.
• Develops and clarifies student educational goals by conducting interviews, analyzing student needs, and reviewing applicable student data, including transcripts and other documentation.

• Proactively provides direct support services in person, over the phone, and electronically. Partners with faculty and staff from other College departments to address student needs. Timely responds to email inquiries and/or follows up on additional items needed. Guides students through issues including paperwork processing, verifying qualifiers, and approving or denying appeals.
• Provides direct student and applicant service, counseling students in-person, virtual, and/or via telephone. Explains educational program options and assists students with developing a plan for degree and/or goal completion. Assists students experiencing academic difficulty (warning, probation, and academic dismissal) to develop a plan of action to promote academic and career success and conduct appropriate academic counseling intervention.
• Provides career coaching assistance by helping students identify in-demand careers that match their values, interests, skills, and personality, and assists students in developing educational and career goals.
• Maintains regular communication and working relationships with fellow advisors and other areas of the College, staying informed of activities and working collaboratively to provide holistic support and achieve institutional priorities. Works with web resources, social media, and print materials to support academic and student support initiatives.

• Completes and maintains required documentation (using technology and systems), including early alerts, electronic case management tools, case notes, evaluation, test results, attendance, status reports, and other confidential student records to document administrative support provided.
• Maintains confidentiality of student files and other sensitive subject matter. Completes and maintains required documentation; Keeps accurate records. Maintains confidentiality of student files and other sensitive subject matter. Collects and maintains student contact for reporting purposes

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

• An appropriate combination of education, training, coursework, and experience may qualify a candidate.

• Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

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