Program Director of Opioid Treatment Engagement

Program & Location: Plymouth Outpatient / Opioid Treatment Program
Education: Bachelors Degree in related field (Business Administration, Psychology, Sociology, Social Work, Human Services, Public Health); Master's Degree preferred
Pay Range: $70,000 - $98,000 (Education & experience dependent) 
Status: Full Time, Monday-Friday with some evening and weekend availability
Travel required; mileage reimbursement!

About Us:

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life. 

High Point’s Opioid Treatment Program (OTP) provides methadone treatment to adults age 18 and older with opioid use disorder. The OTP is focused on individualized treatment. Treatment plans are created with the patient and primary clinician and then reviewed by the multi-disciplinary treatment team with the medical director signing off. Populations served include but are not limited to men, women, pregnant women, patients with chronic illnesses, and dually diagnosed mental health disorders.

This position will provide oversight of grants that provide outward facing services using a Hub and Spoke model. The site is the Hub for providing expedited access to MOUD treatment and supportive services. This position will provide oversight of grant staff and be responsible for interfacing with Spokes (community resources, providers and other collateral agencies) and is responsible for fidelity to grant requirements.

Benefits include:

• Medical Insurance 
• Dental Insurance 
• Vision Insurance 
• Long & short term disability
• Discounted auto/home and renters insurance 
• 403b - Retirement
• FSA & DCA
• PFML
• Employee Assistance Program
• Bonuses & Referral
• Eligibility for free classes to become a Licensed Counselor or Recovery Coach
• Education days to use towards CEU's
• Free meals at select programs and when available
• Furthering education & career development opportunities 
• Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)

Requirements:

• Must present as courteous and professional at all times.
• Demonstrated flexibility and ability to perform multiple tasks.
• Must have excellent communication skills, including the ability to organize ideas in logical and clear fashion:
• Must have the ability to work with others in cooperative and collaborative manner.
• TB screening
• Certification in the HPAO approved de-escalation program
• Strong and effective verbal, written and organizational skills
• Knowledge of basic computer skills and software programs including the ability to learn, use and train HPAO`s electronic medical records
• Ability to provide leadership and program development within an outpatient site
• Knowledge of major clinical therapeutic models and behavioral health best practice
• Strong organizational, verbal and written communication skills.

Duties and Responsibilities:

• Develop and implement goals and objectives for the program
• Implement and review policies and procedure on a regular basis
• Ensure that clinical activities are carried out in accordance with HPTC’s written plans for quality assurance, utilization review/management and staff growth and development
• Provide supervision to program staff and maintain supervisory notes
• Provide direct services to clients, which will include but not limited to evaluations of clients; Individual, group and/or family counseling, crisis management, and aftercare planning. Productivity expectations will be determined based on the number of direct supervisees
• Participate on assigned committees and prepare reports as needed
• Coordinate with other departments/facilities to enhance and ensure quality care
• Participate in budget development and monthly review process
• Routinely review client charts (open and closed) to ensure that the structure and substance are in accordance with licensing and accreditations standards
• Advertising, interviewing, hiring and training of all new clinical and support staff
• Participate in RFR processes to maintain current programing and development new programming
• Preparation of reports and correspondence in response to licensing and accreditation boards
• Collaborate and participate in meetings with other community organizations to enhance communication and service delivery within the community
• Provide on- going clinical and daily administration of the Outpatient Program to ensure quality care
• After-hours/on-call program support for patient clinical emergencies, dose verification, and other patient urgent needs on a rotating basis with Clinical Director
• Other duties as assigned by the COO.

Specific additional responsibilities of Program Director:

• OTP program director is responsible for overseeing emergency and non- emergency terminations and compliance with hearing procedures according to OTP Involuntary Termination/ Administrative discharge policy and 105 CMR 164.309 (A)(B)(C)
• OTP program director is responsible for reviewing all take home requests
• OTP program director is responsible for investigating grievance and scheduling program hearings in accordance with 105 CMR 164.309 (D) hearing procedures
• OTP program director is responsible for completing all requests from DPH/BSAS for documentation in timely manner
• OTP program director is responsible for ensuring compliance with Central Registry management, reporting and patient documentation.
• Insures confidentiality according to 42 CFR part 2 and HIPAA regulations
• Other duties as assigned by the Area Director.

Qualifications:

• Independently licensed and Master/Doctoral degree in Human Services related field such as psychology or social work, minimum of three (3) years of clinical supervisory experience and five (5) years of behavioral health counseling experience.
• Minimum of 3 years supervisory experience; Prior experience with grant management; Strong communication and data management skills; Knowledge of or lived experience with Substance Use Disorder (SUD) treatment; Ability to multi-task; Ability to work with clients and staff from diverse backgrounds, Knowledge of greater Plymouth area and service providers in that catchment area; Knowledge of pathways and barriers to SUD treatment; Understanding of the continuum of care options for SUD treatment