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Patient Access Coordinator
$76k-95k (estimate)
Full Time | Ambulatory Healthcare Services 7 Months Ago
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High Point & Affiliated Organizations is Hiring a Patient Access Coordinator Near Brockton, MA

Patient Access Coordinator - Sign on Bonus Eligible

Program/Location: Community Behavioral Health Center (CBHC)/ Brockton
Education/Licensure: Bachelors degree in related field or equivalent experience
Pay Rate: $20 - $23 per hour (education and experience dependent)
Status: Per Diem
Shifts: per diem for all shifts: 7am-3:30pm, 8am-4:30pm, 9am-5:30pm, 10am-6pm, 12:30-9pm

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Long & short term disability
  • Discounted auto/home and renters insurance
  • 403b - Retirement
  • FSA & DCA
  • PFML
  • Employee Assistance Program
  • Bonuses & Referral
  • Free & Discounted Courses to become a Licensed Counselor or Recovery Coach
  • Company Paid CEU Trainings w/ Education Days to Complete CEU's
  • Free meals at Select Programs (when available)
  • Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)

About Us

High Point Treatment Center is excited to be part of the state’s expansion of behavioral health services in the Brockton area. The Community Behavioral Health Center (CBHC) located at the Brockton Meadowbrook Campus has opportunities for growth within the outpatient, community based, and Adult Crisis Stabilization programs. We are seeking enthusiastic change makers, who are looking to grow with the new services.

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

Patient Access Coordinator Qualifications

  • Bachelors degree in related field or equivalent experience
  • Experience within a medical or behavioral health setting preferred

Patient Access Coordinator Duties & Responsibilities

  • Respond to requests relative to outpatient admissions inquires
  • Ability to coordinate psychiatric medication appointments with patients to meet prescription needs
  • Coordination with staff to address concerns related to medication prior authorizations, urine drug screening and other outpatient related needs
  • Enters all fields as available in the pre-admit screen and intake assessment
  • Verifies eligibility and benefits with appropriate insurance carrier. Completes flow sheet for private/commercial insurance
  • Obtain faxes in according with HPAO policy prior to admission
  • Scan all necessary paperwork and distribute accordingly
  • Schedules patient in bed management and monitors bed management for vacant beds as needed to support Central Intake team after-hours
  • Make appropriate referrals to other agencies, when necessary
  • Assist staff/patients in event of emergency
  • Remain informed of current information concerning HPAO polices/procedures
  • Notifies supervisor of any significant event and/or information which concerns the outpatient access team
  • Maintain clean and orderly work environment
  • Assists in orientation of new employees
  • Ability to respond to TTY
  • Manages after hours calls for all outpatient sites and appropriately responds to identified crises
  • Completes preadmission screening and schedules clients for all outpatient sites with appropriate clinician
  • Consults with Medical Director/COO of Outpatient/Practice Manager/designees with regards to concerns with referrals for admissions
  • Utilize standard precautions at all times
  • Demonstrates behaviors that recognize the rights of patients/clients as defined by the patient’s right
  • Attend all unit, facility meeting and case conferences as director by Supervisor
  • Attend mandatory training
  • Other duties as assigned by identified supervisor(s)

Patient Access Coordinator Requirements

  • Must present as courteous and professional at all times
  • Possess good telephone manner
  • Demonstrated flexibility and ability to perform multiple tasks
  • Must have excellent communication skills, including the ability to organize ideas in logical and clear fashion
  • Knowledge of basic computer skills and software programs including the ability to learn, use and train HPAO`s electronic medical records
  • Must have the ability to work with others in cooperative and collaborative manner
  • An understanding of the relationship between substance use and mental health issues and/or self-help programs
  • An understanding of boundaries and ethics
  • Comply with Federal Regulations, 42 CFR Part 2, Confidentiality of Alcohol Abuse Policy and HIPAA Regulations
  • TB screening
  • Certification in the HPAO approved de-escalation program
  • CPR Certification

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$76k-95k (estimate)

POST DATE

10/20/2023

EXPIRATION DATE

06/27/2024

WEBSITE

hptc.org

HEADQUARTERS

TAUNTON, MA

SIZE

500 - 1,000

FOUNDED

1996

REVENUE

$50M - $200M

INDUSTRY

Ambulatory Healthcare Services

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About High Point & Affiliated Organizations

High Points mission is to prevent and treat substance use disorders and mental illness. Our goal is to help individuals and families achieve personal change and improve their quality of life. We offer a full continuum of inpatient, outpatient, shelter, and residential care for children, adults, and adolescents. Our services include seven outpatient clinics, detox, clinical and transitional support services; Section 35 services, a youth stabilization program, permanent housing for individuals and families in recovery, residential recovery homes, an Opioid Treatment Program, Community Support Se...rvices (CSP), Childrens Behavioral Health Initiative (CBHI), and three family emergency homeless shelters in Taunton, New Bedford, and Fall River. High Point also has campuses in Brockton, New Bedford, and Plymouth. Clients, regardless of where and when they enter our system, are effortlessly referred for services- based on their need- throughout our continuum (or to an outside provider, if deemed appropriate) to assure quick access to continuity of care. Adults, children, and adolescents (in addition to their families) can therefore transition through every level of care without encountering barriers, thereby ensuring that both their needs are met. More
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The job skills required for Patient Access Coordinator include Coordination, HIPAA, Confidentiality, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Access Coordinator positions, which can be used as a reference in future career path planning. As a Patient Access Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Coordinator. You can explore the career advancement for a Patient Access Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Access Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Access Coordinator job description and responsibilities

A patient access representative needs to analyze and synthesize data for the patient so that a patient access representative can solve these problems.

01/19/2022: Sarasota, FL

They also need to maintain a positive attitude, especially with patients who need emotional support during challenging times.

02/24/2022: Fayetteville, AR

A patient coordinator, or care coordinator, works with healthcare professionals, medical staff and patients to manage a patient's healthcare plan.

01/22/2022: Terre Haute, IN

They can assist patients with taking the pills and organizing methods to help patients remember which pills to take and when, but patient coordinators are primarily focused on helping patients follow physicians' orders.

04/13/2022: Anderson, IN

Patient care coordinators should have good analytical skills to be able to understand and then explain medical procedures and diagnoses to patients.

03/17/2022: Manchester, NH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Access Coordinator jobs

Greet patient upon arrival

01/21/2022: Philadelphia, PA

Earned promotion from Patient Access Representative for following superior performance and demonstrated ability to quickly learn and master complex concepts.

03/29/2022: Portsmouth, NH

Foster Other Relevant Skills and Qualities.

01/23/2022: Twin Falls, ID

Worked closely with physicians and nursing staff to maintain excellent patient care.

02/03/2022: Boise, ID

Send a Primary Care Provider Report, receive orders and make appropriate referrals.

03/23/2022: Passaic, NJ

Step 3: View the best colleges and universities for Patient Access Coordinator.

Butler University
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