High Plains Periodontics and Implant Dentistry is seeking a Front Desk/Treatment Coordinator to join our fast-paced periodontal practice.

Our Front Desk/Treatment Coordinator will continue to grow our practice, build strong rapport, and deliver detailed information to our patients. This individual will schedule patient consultations, meet patients face-to-face, and answer questions about the treatment plan, collect payments, and present a professional impression of the practice. Strong verbal and written communication skills are a requirement.

We prefer someone that has experience working in a dental practice. In addition to our surgical practice, we have a growing hygiene department as well. The ideal candidate understands customer service and would thrive in a team-oriented environment where they can be recognized for their contribution to the practice. The ideal candidate is personable, reliable, and flexible as we are a wonderful team and support each other to achieve a high level of patient care.

Working hours are as follows:

Monday – Thursday 8am to 5pm

Friday – 7am to 12pm

RESPONSIBILITIES

· Greet patients and present a professional, sophisticated impression of our practice.

· Answer incoming phone calls and respond to patients on various requests.

· Collect and post patient payments for consultations, treatments, and surgeries.

· Utilize written communication skills via email daily.

· Assess patient needs and provide practice and procedural information in a clear manner.

· Develop treatment plans as directed by the doctor and present to the patient with fees, assist with financial arrangements, and deliver pre-operative information as needed.

· Schedule appointments and surgeries for patients: obtain consents, schedule post-op follow up appointments, and collect fees prior to procedure.

· Provide administrative support as needed.

QUALIFICATIONS

· High school diploma or equivalent.

· Minimum 2 years of dental / oral surgery experience.

· STRONG computer skills including basic Microsoft programs such as Word / Excel, but also the ability to use a practice management system.

· EXCELLENT spelling / grammar and overall ability to express clear thoughts in writing and via phone.

· Ability to multi-task and exceptional attention to detail.

· Extremely organized and able to follow systems.

· Enthusiastic and loves customer service and interactions with the public.

· Ability to work independently.

· Excellent phone skills with a friendly, personable manner.

· Honest, reliable, and completes tasks on time with accuracy.

HOW TO APPLY

· On Indeed, or our office is open 5 days a week during the hours listed above. Bringing a resume by during these hours is always acceptable.

POSITION DETAILS

Salary is hourly, competitive, and based upon experience.

Job Type: Full-time

Language:

· English (required)

· Bi-lingual (a plus)

Work Location:

· 6123 79th St. Suite 100, Lubbock, Texas 79424

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person