Essential Duties and responsibilities

Key Responsibilities (This list is not intended to be all-inclusive and other duties may be assigned):

• Designated backup: Supplier Quality Senior Specialist
• Lead the execution of a risk based raw material supplier partner qualification and monitoring program.
• Assure the completion of food safety and quality risk assessments and audits of raw material suppliers for qualification of new and management of existing suppliers.
• Conduct on-going supplier capability assessments to verify supplier's performance.
• Provide directions to suppliers to drive continuous improvement on quality systems based on findings and observations from audit reports, consumer complaints, non-conformances and market data.
• Assure the effectiveness of the corrective and preventative action process within the framework of HLF Supplier Expectations Manual.
• Track and follow-up on non-conformance issues with respective suppliers for corrective actions, prevention plans and continuous improvement.
• Successfully engage with cross-functional teams such as Product Development and Procurement, towards selection and management of suppliers.
• Improve upon document requirements and continuously review relevancy and compliance of expectations.
• Requests/Reviews supplier's documentation (ex: process flows, specifications). Develops technical expertise to drive continuous improvement with the suppliers for identified gaps in documentation and/or programs.
• Validates specifications for quality and food safety attributes ensuring end to end alignment with finished product and customer specifications.
• Support the implementation and maintenance of an electronic portal solution for the electronic and efficient capturing and management of supplier compliance records.
• Leads and manages the implementation of vendor inspection.
• Complete initial and routine quality and food safety audits of suppliers. Manage the corrective action process.
• Establish and maintain strong relationships and partnerships with supply partners.
• Assures compliance of global supply partners and their products with all local, state and federal regulations in the US and Canada.
• Proactively work & develop processes to prevent recalls, withdraws & loss of customers due to quality concerns resulting from international raw material suppliers.
• Ensures the hiring, training and onboarding of new quality technicians.
• Establishes, updates and maintains inspection procedures and records.
• Manages the execution of the daily inspection and analysis process coordinating team in order to support the priorities of the business.
• Identify and secure any non-conforming raw materials. Manage the hold and disposition process for quarantined material ensuring timely closure and resolution.
• Partners with procurement on non-conforming material, supports and coordinates investigations as required with suppliers.
• Support the inspection and verification of co-manufactured/co-packed product as outlined.
• Leads the implementation and maintenance of good laboratory practices.

Continue Improvement

• Monitor and report on supplier KPIs.
• Ensure all consumer and customer complaint incidence are reported to supply partners and are thoroughly investigated and resolved. Ensure the management of a strong supplier corrective action program.
• Provide regular and structured feedback to stakeholders on supplier performance (complaints, non-conformance etc.).

Leadership:

• Ability to lead Quality team to provide exceptional service to internal and external stakeholders, upholding High Liner's quality and food safety standards.
• Coach, develop, and mentor team members to achieve personal growth and success while making meaningful contributions to the success of the Quality team and High Liner Foods.
• Manages performance expectations including daily accountabilities, annual goals and annual performance reviews.
• Develops new training programs to support the ongoing development of team members.
• Ensures the allocation and retention of department headcount; seamlessly manages vacation times and gaps in coverage.

Qualifications

All qualifications must comply with state/provincial human rights legislation.

Qualifications include:

• Bachelor's Degree (Food Science or technical degree preferred but not required).
• 5-7 years of experience working in a quality/food safety role within food industry.
• HACCP/GFSI/PCQI/FSVP/ Auditing experience.
• Strong interpersonal skills as this position is the face of High Liner Foods to our supplier partners.
• Ability to work independently and in a team environment.
• Ability to manage and resolve conflict in a positive way.
• Good organizational and record keeping skills.
• Strong analytical problem-solving skills, results driven.
• Passionate, self-starter with realistic and practical approach to Food Safety execution; strong commitment to High Liner Quality.
• Strong personal computer skills including experience with specification management systems, inventory management systems, training systems, Microsoft programs.

What's in it for you?

Join High Liner Foods for a career where you shape your path, backed by great benefits, flexible work, and a culture of diversity, innovation, and sustainability. Immerse yourself in opportunities to make a real impact and grow with us in our mission to nourish lives. Start your adventure where endless possibilities to thrive together await.

• Competitive Salary
• Heath, dental & vision coverage
• Pay for performance incentives
• Employee & Family assistance programs
• Wellness Programs
• Retirement Planning
• Supplemental Parental Leaves
• Disability Support
• Family friendly Flex policies & Summer hours
• Volunteer hours
• Learning and mentorship opportunities
• Safety focused work environment

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