J OB SUMMARY :

Our organization is seeking an outgoing and passionate Budtenders who is eager to build long standing, friendly relationships with our customers and patients.

Our Budtenders will assist the management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines.

Our Budtenders are responsible for answering customers questions, upselling each transaction, checking them out, cash handling and customer service.

You must possess the ability to listen well and communicate effectively with various audiences for their particular need / experience.

Open availability is needed for this position.

JOB DUTIES AND RESPONSIBILITIES :

• Greet and establish rapport with customers-get to know them and seek to understand their interest in cannabis.
• Ensure compliance with all company policies and all operating procedures.
• Assist Medical Use Customers in identifying the items they might be searching for.
• Assist recreational use customers in identifying the products they'd like to purchase and work on upselling as best as possible.
• Adhere to strict sales processes and maintain a professional and safe environment for customers and coworkers.
• Maintain the utmost professional appearance, demeanor, composure, and attitude always.
• Gather and process required documents and information and perform detailed verification while maintaining client confidentiality.
• Continue to enhance your knowledge of cannabis, and continually hone your ability to explain product uses.
• Unpack, sort, count, and label merchandise as directed, including items requiring special handling or refrigeration.
• Participate in inventory control and monitoring procedures as required.
• Maintain a clean, inviting and professional retail environment by restocking merchandise on the sales floor and participating in basic store clean-up.
• Perform clerical tasks including accurate filing, compiling, and maintaining inventory and records.
• Perform front desk reception duties as required and actively participate in administrative tasks as assigned (answering phone calls, greeting customers, customer check-in and verifying patient information etc.).
• Report all issues and deviations timely.
• Assist in investigations as required.
• Model the company core values at all times when representing the company.
• Additional duties as assigned.
• One year of progressively responsible retail experience.
• Experience in the cannabis industry preferred.
• Exemplary customer service and verbal communication skills.
• Knowledge of strains, effects of cannabis and cannabis infused products.
• Working knowledge of Microsoft Excel, current electronic POS and generally computer literate.
• Experience in the cannabis industry or retail preferred.
• Availability to work evenings, weekends, and holidays to meet the needs of a fluid schedule and changing priority.
• Must be at least 21 years old and must pass criminal record check.

Last updated : 2024-05-01