63 Customer Service Associate Jobs in Springfield, IL
Hickory Point Bank is Hiring a Customer Service Associate Near Springfield, IL
**Grow with us.**
If you are interested in growing your career within the financial industry, don't miss this opportunity. When you work at Hickory Point Bank & Trust, you're surrounded by people who are innovative, creative, and empowered to do what's right for customers, and we're seeking the right professional to join us.
This key role will have direct contact with our clients and will be responsible for completing fast, accurate transactions in a friendly, professional manner. As part of our banking center team our Customer Service Associates (CSA) understand the benefits and features of products and services in order to assist our customers in buying decisions and problem resolution.
Hickory Point Bank is seeking just the right mix of skills and attributes: outgoing and enthusiastic attitude, professionalism in actions and appearance, and the ability to handle multiple tasks while working in a team environment.
**Position Requirements:**
* A high school diploma or equivalent.
* Ability to handle cash
* Basic computer skills and knowledge of Windows-based programs
* Excellent telephone communication skills.
* Ability to conduct all duties in compliance with applicable laws, regulations, and Bank policies and procedures.
* Ability to sit, file, bend, kneel, stand for prolonged periods of time, and to lift up to 25 pounds.
* Willing and able to work a least 2 Saturdays a month.
* Previous banking experience is a plus.
This is a full time, non-exempt position. Hickory Point Bank offers a robust full time benefit package including but not limited to health, dental, vision, 401(k), life and disability coverage.
The successful completion of a pre-employment drug screen and background check is required.
EOE- Disability/Veteran
Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.
Job Summary
Full Time
$33k-42k (estimate)
04/23/2024
05/11/2024
hickorypointbank.com
FORSYTH, IL
100 - 200
1979
DEBORAH WARREN
$10M - $50M
Banking
Related Companies
About Hickory Point Bank
Our Beginnings. Founded in 1979 as a locally owned community bank, Hickory Point Bank was acquired by Archer-Daniels-Midland Company (ADM), Decatur, IL in 1986 and operated as a wholly owned subsidiary of ADM between 1986 and 2011. In 2011, First Illinois Corporation, formed by local bank executives, directors, and business leaders purchased Hickory Point Bank, and returned the company to its roots as a locally owned community bank. Becoming Invested. Hickory Point Bank is proud to call Central Illinois home. Its that pride that shapes us and influences the way we interact with our customers a...nd our communities. What affects you, affects us, and that includes everything from the economy to the weather to the results of last nights games. Were local people serving local people the best way we can, through banking expertise that makes your life a little easier. We believe that everyone contributes to a healthy community, so no matter what you do for a living were here to help you reach your goals of success and security. Youre invested, and so are we. Never Stop Growing. Our South Shores branch is representative of the future of banking, with its combination of innovative technology and Hickory Point Banks best in class customer service. Hickory Point Bank serves businesses, institutions, and families throughout central Illinois and beyond, with nine branch locations in Decatur, Springfield, Champaign, and the greater Peoria area. Utilizing the latest technology in remote deposit capture, mobile deposit apps, online banking, lock box operations, and other services, the Banks reach goes well beyond the limits of its physical branch network. Whether you need banking services for yourself, your whole family, or your small or large company, we appreciate your business and were going to treat you with the utmost respect and make you feel right at home.
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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Measure and analyze customer feedback.
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Step 3: View the best colleges and universities for Customer Service Associate.
