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Hibu is looking for a Website Support Specialist! This person would be responsible for handling DNS issues in a customer support and production capacity. The DNS Web Support Specialist will interact with several internal departments, external clients, and vendors on a daily basis to ensure sites are set live and secure. Responsible for answering Five9 Call Queue calls and addressing incoming emails.
Responsibilities:
This role is directly client-facing and a significant part is telephone based customer interaction. As a result, the employee is representing Hibu and needs to provide a positive experience for our clients. In addition to client interaction, there is regular contact with internal operations departments, sales reps and managers, as well as third parties working with our clients.
Skill Requirements:
Preferred Skills:
IND7
Full Time
Print & Book Publishing
$62k-87k (estimate)
04/07/2024
05/17/2024
hibu.com
CEDAR RAPIDS, IA
3,000 - 7,500
2001
MIKE POCOCK
$200M - $500M
Print & Book Publishing
Hibu Inc. is a leading provider of digital marketing solutions to local businesses across the US. Through a comprehensive portfolio of services including digital listings management, website development and management, search engine marketing and optimization, online and mobile display, social campaign creation and management, and directories, Hibu helps businesses compete and succeed. Providing one-on-one service, expertise, and transparency, Hibu has simplified the digital marketing process allowing clients to partner with a single marketing services provider to achieve their marketing objec...tives -- saving them time, frustration and money. Hibu is a Facebook Marketing Partner, Google Premier Partner, Yahoo Preferred Partner and Bing Select Partner. For more information on Hibu, visit www.hibu.com.
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