2 Collections Representative Jobs in King of Prussia, PA
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Hibu is Hiring a Collections Representative Near King of Prussia, PA
This is a hybrid opportunity. The regular work shift is 10-6:30 ET. Looking for customer service and dialer experience.
Responsible for direct telephone contact and follow-up collection efforts on high volume delinquent accounts. Collection efforts frequently require a high level of persuasiveness and assertiveness, coupled with sensitivity and diplomacy. Collection efforts must be managed in a professional manner in order to maintain positive customer relationship and minimize bad debt exposure.
Primary Responsibilities:
- Maintaining telephone contact with customers according to established guidelines and standards to ensure prompt payment.
- Responsible for a collection assignment consisting of customers with balance due.
- Responsible for all customers contacted by the dialer requesting to speak to a live person.
- Develop and maintain a working relationship with the Sales Organization as well as other internal departments.
- Effectively communicate goals and concerns with management.
- Responsible for making collection calls, sending collection letters, and contacting Sales..
- Handles billing questions and functions including but not limited to; Statement of Accounts, processing checks, processing credit card and auto pay payments, and account maintenance/cleanups.
Secondary Responsibilities:
- Communication with internal departments, Billing, Final Demand, Customer Service, Credit, Sales, Sales Liaison.
- Assistance with training and mentoring of new hires .
- Responsible for using all tools available to “skip trace” a customer.
- May perform the Final Demand Collector duties for a period of 6 months, if the business needs require.
- Miscellaneous duties as requested.
Education and Experience - Preferred:
- Four Year College Degree in Related Field
Education and Experience - Required:
- High School Degree or Equivalent
- 1-2 Years of Job Related Experience
- MS Word, Excel, Outlook
- Prior Customer Service (Phone) Experience
- Math Skills
- Keen Attention to Detail
- Great Written and Verbal Communication
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Job Summary
Full Time
Print & Book Publishing
$40k-51k (estimate)
02/23/2024
05/03/2024
hibu.com
CEDAR RAPIDS, IA
3,000 - 7,500
2001
MIKE POCOCK
$200M - $500M
Print & Book Publishing
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About Hibu
Hibu Inc. is a leading provider of digital marketing solutions to local businesses across the US. Through a comprehensive portfolio of services including digital listings management, website development and management, search engine marketing and optimization, online and mobile display, social campaign creation and management, and directories, Hibu helps businesses compete and succeed. Providing one-on-one service, expertise, and transparency, Hibu has simplified the digital marketing process allowing clients to partner with a single marketing services provider to achieve their marketing objec...tives -- saving them time, frustration and money. Hibu is a Facebook Marketing Partner, Google Premier Partner, Yahoo Preferred Partner and Bing Select Partner. For more information on Hibu, visit www.hibu.com.
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The job skills required for Collections Representative include Customer Service, Billing, Credit Card, Verbal Communication, Attention to Detail, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collections Representative positions, which can be used as a reference in future career path planning. As a Collections Representative, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Representative. You can explore the career advancement for a Collections Representative below and select your interested title to get hiring information.
If you are interested in becoming a Collections Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Representative job description and responsibilities
A collections representative, often referred to as an account collector, works on behalf of creditors to collect past-due debts from consumers or businesses.
01/18/2022: Macon, GA
May also be known as bill collectors or accounts receivable specialists.
01/30/2022: Toledo, OH
Commonly deal with delinquent accounts—people or businesses who have not paid their bills on time.
02/10/2022: Rock Island, IL
Collections specialists often work for third-party agencies responsible for pursuing collections for several companies.
03/23/2022: Danbury, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Representative jobs
Often entry-level professionals. Minimal experience and education required when pursuing this position.
03/09/2022: Davenport, IA
Step 3: View the best colleges and universities for Collections Representative.
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