* Schedule appointments with customers * Meet and greet customers * Work with customer and technician to identify required maintenance using service history data * Advise customers on necessary/suggested services, notify customer of any current special promotions and upsell additional services * Enter itemized estimate on service order and explain estimate to customer to gain their understanding of all services provided * Determine progress of repair/service orders and inform customer accordingly * Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule * Establish positive relationships with customers * Experience is preferred Company Description Busy South Charlotte Shop and Fast growing, Our company is always a step ahead and second to none.

Busy South Charlotte Shop and Fast growing, Our company is always a step ahead and second to none.