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Patient Services Manager
HHS Newport, VA
$90k-123k (estimate)
Full Time 1 Month Ago
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HHS is Hiring a Patient Services Manager Near Newport, VA

Patient Services Manager, Healthcare Food Service

Mary Immaculate Hospital

Salary $55,000.00

Patient Services Manager

Be an integral part of the healing process by ensuring food quality, service, safety, and sanitation are provided for all patients. Lead a goal-oriented patient ambassador team to create an environment that is effective and productive, and that takes pride in delivering quality service every time.

Responsibilities

  • Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
  • Lead and manage team member recruiting, training, development
  • Perform daily inspections and assessments and coach and counsel team members
  • Provide education to patients, families, nursing, food service, and other facility staff on nutritional needs
  • Coordinate and evaluate food service standards to ensure patient satisfaction and nourishment
  • Take action and provide excellent customer service to correct any issues that occur
  • Implement, manage, and maintain the patient ambassador program for high-quality service
  • Collaborate with department, facility, and company leadership to achieve goals

Skills

  • Interpersonal Skills: Ability to interact with individuals of all backgrounds
  • Communication: Effective written, spoken, and non-verbal communication
  • Customer Service: Service-oriented mentality with a focus on exceeding expectations
  • Professionalism: Maintain a positive and professional demeanor 
  • Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
  • Team Player: Willingness to provide support where needed to achieve outcomes
  • Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
  • Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment

Requirements

  • Experience managing a team and in customer service
  • Computer experience with word processing, spreadsheets, and various software
  • Must be willing to relocate for promotion opportunities

Not Required but a Big Plus

  • Certified Dietary Manager, Registered Dietitian, or Licensed Dietitian preferred

What We Offer

  • Paid time off (vacation and sick)
  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Employee assistance program (EAP)
  • Employee resource groups (ERGs)
  • Career development and ongoing training

Important to Know

  • Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place. 
  • Veterans and candidates with military experience are encouraged to apply.
  • HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. 

Who is HHS

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. 

We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.

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Job Summary

JOB TYPE

Full Time

SALARY

$90k-123k (estimate)

POST DATE

03/11/2024

EXPIRATION DATE

04/11/2024

WEBSITE

hhs1.com

HEADQUARTERS

AUSTIN, TX

SIZE

3,000 - 7,500

FOUNDED

1975

CEO

TOM SPRY

REVENUE

$200M - $500M

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The following is the career advancement route for Patient Services Manager positions, which can be used as a reference in future career path planning. As a Patient Services Manager, it can be promoted into senior positions as a Chief Patient Experience Officer that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Manager. You can explore the career advancement for a Patient Services Manager below and select your interested title to get hiring information.

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If you are interested in becoming a PATIENT SERVICES MANAGER, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a PATIENT SERVICES MANAGER for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on PATIENT SERVICES MANAGER job description and responsibilities

Regardless of the title, these professionals serve healthcare programs and patients by evaluating and ensuring that medical practices affecting patient care are enacted according to state and federal regulations.

03/15/2022: Fresno, CA

Manages a staff responsible for developing and implementing patient safety programs.

01/29/2022: Topeka, KS

While physicians and other medical staff focus on the treatment of patients, health services managers take care of everything else, ensuring that a facility runs smoothly and efficiently.

03/30/2022: Huntsville, AL

A patient care management oversees one or more aspects of the logistical operations at a medical facility.

01/22/2022: Columbia, SC

Whether managing a single department or an entire facility, a patient care management will need to collaborate with a clinical team.

03/16/2022: Terre Haute, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on PATIENT SERVICES MANAGER jobs

For higher level patient care management positions, employers often desire candidates with an advanced degree and some on-the-job experience.

02/10/2022: Gary, IN

Manages subordinate staff in the day-to-day performance of their jobs.

02/21/2022: Phoenix, AZ

Collects, reviews, and analyzes information from the facility's safety programs to identify corrective action and programs as necessary.

02/15/2022: Santa Maria, CA

Health services managers may work at the level of an office, a department, a specialization, a facility, or an entire healthcare network depending on their experience and expertise.

04/09/2022: New York, NY

To recruit the most highly-qualified people for long-term employment, health services managers with personnel specializations can expect to network within other healthcare providers and travel to healthcare organization seminars.

03/25/2022: Nashville, TN

Step 3: View the best colleges and universities for PATIENT SERVICES MANAGER.

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