Overview

Job Summary

Greet the public, patients and families in a friendly and professional manner. Collect information from patient and family pertaining to registration and enter into the hospital registration system. Disseminate paperwork appropriately and timely. Receive incoming telephone calls, answer questions and route to appropriate person or take a detailed message. Schedule patient appointments and accept/process payments from patients.

Qualifications

Minimum Knowledge, Skills and Experience required:

Education

High school graduate or GED required. Some college preferred.

Experience

Minimum of two years experience as a billing clerk, office clerk or unit clerk, preferably in a hospital or physician office setting, preferred.

Additional Skills/Abilities

Must be able to work in a fast paced environment, requiring prioritizing and changing tasks frequently and quickly. Excellent communication skills necessary. Must be able to file numerically and alphabetically and have accurate typing/data entry skills.