5 Technical Content Specialist Jobs in Mountain View, CA
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HH Global is Hiring a Technical Content Specialist Near Mountain View, CA
For local candidates, this is a hybrid role in the Mountain View, CA. This role is also open to remote candidates within the United States.
Key Responsibilities
- Take ownership of customer facing help content by continuously monitoring traffic and optimizing content
- Monitor request queue, identify project requirements and necessary stakeholder reviews
- Work with cross-functional stakeholders to draft, review and approve content
- Proactively track key milestones and collaborate with partners to ensure all project deadlines are met
- Proofread all copy and assist in maintaining brand standards
- Plan and publish content using proprietary and 3rd party systems/tools, such as KMS Lighthouse
- Assist with review and editing HTML/CSS for email, and end-to-end email QA
- 5 years of relevant customer support and content management experience
- Project management skills is a must, with the ability to collaborate across various teams and drive decisions quickly
- Excellent time management and prioritization skills and the ability to meet aggressive deadlines in a fast-paced environment
- Distinctive problem-solving and analytical skills with a high degree of execution excellence and the ability to work on strict timelines
- Understanding of HTML/CSS for web design and email development with the ability to debug and edit
- Excellent written and verbal communication skills
- Proactive mentality and approach to work
- Strong teamwork skills
- Execution focused with a strong attention to detail
- Understanding of email fundamentals: optimization, list management, deliverability, segmentation and KPIs a plus
- Experience working with Salesforce Marketing Cloud a plus
- Experience working with KMS Lighthouse a plus
The total compensation package for this position may also include annual performance bonus targets, benefits and/or other applicable incentives.
Your application will be reviewed by a member of our Recruiting Team and we'll reach out to you directly if there's a fit for the position. We're using video conferencing software to conduct many of our interviews, but all interviews will be live with a member of our Recruiting or Hiring teams.
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Equal Employment Opportunity Employer: HH Global is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Summary
Full Time
$81k-99k (estimate)
04/29/2024
05/05/2024
hhglobal.com
LEATHERHEAD
3,000 - 7,500
1991
ROBERT JOHN FERGUS MACMILLAN
$500M - $1B
Related Companies
The job skills required for Technical Content Specialist include Problem Solving, Content Management, Time Management, Project Management, Attention to Detail, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Content Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Content Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Content Specialist positions, which can be used as a reference in future career path planning. As a Technical Content Specialist, it can be promoted into senior positions as a Reporter III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Content Specialist. You can explore the career advancement for a Technical Content Specialist below and select your interested title to get hiring information.
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