Webcast and Event Support

Job Description:

• Run corporate webcasts and provide support for UC technologies such as Webex, Microsoft Teams and Cisco video conferencing.

• Organization o Planning, executing, tracking multiple meetings o Ability to keep up to date on virtual event technology o Liaison between facilities, Booking team

• Coordinating (Webcast production) o Scheduling and booking o Attend in client meetings and conference calls to identify issues and make recommendations

• Technical skills o Knowledge of current platforms and social media technology is a plus o Microsoft Teams, MS Live Events, Pearl 2, IBM (Ustream), Webex Meeting, WebEx Events, Jira, VC Systems

• Video editing programs (Adobe Premiere Pro)

• Video and audio CODECS

• MS O365 Suite proficient

• Proficiency with working with AV equipment, mixers, HD, and various support and trouble-ticket systems (Service Now) Skills:

• Minimum 3 years of experience in IT working as Telecom and Webcast technician

• Minimum Bachelor’s degree in Computer Science, Engineering or related discipline

• Experience using collaboration and conferencing tools such as Cisco Webex, Microsoft Teams

• Experience with Vyopta, Synergysky, MagicInfo, Cisco TMS and Expressway is a plus

• Technical, analytical, and presentation skills with a high degree of self motivation and can-do attitude with strong MS office skills

• Ability to work in a dynamic environment and adhere to tight deadlines • Resilient and result driven to meet the required deadlines • Strong communication and interpersonal skills (verbal and written)

Job Type: Full-time

Pay: $48,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Application Question(s):

• Are you willing to undertake BGV/DT testing.
• Do you have a Team Lead experience?

Experience:

• Windows: 3 years (Required)
• Active Directory: 3 years (Required)
• Desktop support: 5 years (Required)
• iOS: 2 years (Preferred)
• Help desk: 3 years (Required)
• Technical support: 5 years (Required)
• Telecom and Webcast: 3 years (Preferred)
• ServiceNow: 3 years (Required)

Ability to Relocate:

• Santa Clara, CA 95051: Relocate before starting work (Required)

Work Location: In person