Responsibilities. Oversee all aspects of hotel operations, including guest relations, front desk, and night audit. Ensure excellent customer service and guest satisfaction throughout their stay. Manage and train front desk staff on phone etiquette and proper use of phone systems. Coordinate with other departments to ensure smooth operations and resolve any issues that may arise. Monitor and maintain hotel inventory, including room availability an...
Responsibilities. Oversee all aspects of hotel operations, including guest relations, front desk, and night audit. Ensure excellent customer service and guest satisfaction throughout their stay. Manage and train front desk staff on phone etiquette and proper use of phone systems. Coordinate with other departments to ensure smooth operations and resolve any issues that may arise. Monitor and maintain hotel inventory, including room availability an...
