Job Responsibilities

• Develops and coordinates the production of Standard Operating Procedures (SOPs) for quality processes.
• Generates innovative ideas for content and workflow solutions.
• Meets with subject-matter experts to ensure specialized topics are appropriately addressed.
• Analyzes information required for the development or update of policy, procedure and form documentation.
• Reviews and/or edits content developed by other members of the team.
• Develops and implements the use of quality checklists.
• Creates product specifications, SOPs, and QC Laboratory conventions in accordance with compendial requirements and good laboratory practices.
• Accurately maintains all filing systems (electronic and manual) for the management of analytical support documentation, “History of Change”, and status / disposition ensuring all data integrity requirements.
• Corresponds with various departments within Herbs, Etc. in order to obtain all the necessary information required for each document change.
• Assists with in-process inspection of production activities including Batch Production Records (BPR) reviews, review of personnel following Standard Operating Procedures (SOP), and review of cleaning and sanitizing activities.
• Performs basic chemistry analysis and sample preps and performs UV-VIS analysis of raw material and finished products.
• Monitors the quality of incoming and outgoing products or materials.
• Conducts tests and analyses measurements.
• Ensures that manufactured products meet predetermined quality standards.
• Determines compliance with quality standards and identifies raw material condition.
• Reviews and determines the disposition of finished products.

Skills and Abilities

• BA / BS degree or acceptable combination of education and practical experience.
• Minimum 3 years' experience as technical writer developing procedural documentation and SOPs, interfacing with stakeholders to align different and potentially conflicting needs.
• Attention to detail.
• Experience working with teams in developing quality processes.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

Work Location: In person