Hensley Job Title: Team Lead – Service

Reports to: Delivery Manager - North

Hensley Beverage Company is a multi-generational, family-owned, local Arizona beverage wholesaler that distributes a wide portfolio of beverages, including Anheuser-Busch InBev (ABI) beers, top-selling local and regional craft beers, premium non-alcohol beverages, and an extensive assortment of award-winning fine wines and spirits. We maintain a fine lineup of world-class products, and even more importantly, a strong team of world-class people.

Hensley Beverage Company is committed to the communities it serves and is known for its quiet but substantial philanthropy and volunteerism. The company support extends to hundreds of organizations in the areas of education, arts & culture, health and human services, and the promotion of diversity. Hensley Beverage Company maintains an annual event calendar with hundreds of events, supporting communities and organizations throughout Arizona.

Position Summary:

We are looking for a service-oriented Operations Team Lead for our Flagstafflocation. Responsibilities include maintaining a culture of teamwork and “safety first”; training employees; directing work; appraising performance; addressing complaints and resolving problems. As a Team Lead - Operations, you will supervise activities of all delivery and warehouse personnel to ensure execution meets company standards.

**This position is based out of Flagstaff.

Interested in learning more about Hensley Beverage? Follow the link below:

https://hensley.com/

Position Responsibilities may include, but not limited to:

• Maintain a positive and professional appearance
• Monitor and manage daily warehouse and delivery functions 
• Conduct inspections of departmental equipment
• Conduct ‘ride with’ and ‘follow up’ to ensure compliance and standards
• Attend and conduct regular meetings to align teams with company goals
• Communicate any issues that prevent smooth functioning of business
• Operate internal work systems such as Softeon, Geotab, etc.
• Verify employee work hours
• Monitor and evaluate employee performance 

Required Skills and Experience:

• Preferred 3-5 years’ experience in customer support and/or beverage operations
• Maintain a current/valid Arizona Drivers License with clean driving record
• Good communication skills 
• Ability to interact with diverse personalities
• Excellent customer service
• Frequently required to lift and/or move up to (50) lbs for package product and up to (165) lbs for keg product
• Must be able to work holidays, weekends and/or nights as needed
• Must have a cell phone with data capability

COMPENSATION and SCHEDULE

• Temporary Position
• Competitive Salary
• 40 hrs per week
• Monday – Friday 8a-5p work week (nights, weekends and holidays may be required)
• Cell phone allowance - $60 per month
• 8 Observed holidays (day off)
• Semi monthly pay schedule