EDUCATION/EXPERIENCE REQUIRED:

• Current Coding Certification from AHIMA or AAPC required.
• 3 -5 years of Medical Coding experience required.
• Experience with Medical Billing and Reimbursement preferred.
• Experience in a healthcare setting in a customer facing environment, preferred.
• Demonstrates excellence in utilization of HFHS EHR.
• Associates degree required in healthcare, business or equivalent;
• Bachelors degree preferred.
• Excellent work quality and quantity.
• Excellent communication skills.
• Required to perform calculations, complete forms, extensively utilize computer information system.
• Proficiency in Excel; strong math skills.
• Familiarity with clinic environment preferred.
• Demonstrated ability to work with detailed information.
• Demonstrated ability to adjust to changes in policy and procedures.
• Requires interpersonal skills to deal effectively both over the telephone patients, prospective patients, clinic and/or hospital personnel.
• Ability to perform a variety of tasks in a timely manner to meet customer needs.
• Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office.
• Ability to work successfully in a fast paced environment with frequent interruptions.
• Ability to work within a team setting and be supportive of team members.
• Successful completion of yearly competencies.

• Organization: Corporate Services
• Department: CBO - Self Pay