GENERAL SUMMARY:

Under direct supervision from a leader on the Leadership Salary Plan grade up to and including M07, provides medical operations support to appropriate clinical department(s) utilizing knowledge of medical terminology and procedures in a hospital, clinic or laboratory environment and conducts special projects as defined and assigned by department(s).

EDUCATION/EXPERIENCE REQUIRED:

• Requires a high school diploma or G.E.D. equivalent.
• One (1) year of experience within a medical office setting preferred. Literacy and experience working with Microsoft Software Programs required.
• Previous experience scheduling appointments/maintaining calendars preferred.
• Interpersonal skills necessary in order to communicate effectively with callers and visitors, and provide information requiring ordinary courtesy and tact.
• Ability to distribute departmental mail and other materials.
• Familiarity with medical terminology.

• Organization: Henry Ford Medical Group
• Department: Neurology - Clinical
• Shift: Day Job
• Union Code: Not Applicable