Description

The purpose of this position is to supervise the day-to-day operations of department or division staff, including supervising staff, coordinating special projects, conducting training, providing management support, and producing and reviewing reports.

Examples of Duties

• Supervises, directs, and evaluates assigned staff; develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; acts as a liaison between employees and management; and trains staff in operations, policies, and procedures.
• Organizes, prioritizes, and assigns work; prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and assists with the revision of procedure manuals as appropriate.
• Generates and reviews a wide variety of reports related to daily operations and activities in order to audit work performed by subordinates; ensures accuracy of payroll deadlines; reviews, verifies, and approves daily functions that are complex in nature.
• Processes a variety of documentation associated with department/division operations, within designated timeframes, and per established procedures; receives and reviews various documentation, including payroll reports, personnel reports, employment documents, status reports, and budget confirmations; reviews, completes, processes, forwards, or retains as appropriate; prepares or completes various forms, reports, correspondence, and other documentation, including leave reports, payroll reports, and employee performance appraisals; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.
• Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.
• Communicates with supervisor, other employees, County department heads, outside agencies and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
• Performs other related duties as assigned.

Minimum Qualifications

Education and Experience:
Requires a Bachelor’s Degree in Business, Human Resources, Accounting, or related field; and five (5) years of related experience in the supervision of lower level staff, or equivalent combination of education and experience.
Licenses or Certifications:
Must possess and maintain a valid Georgia driver’s license.
Special Requirements:
Three (3) years as a Records Specialist with at least one (1) year as a Records Administrator preferred.

Knowledge, Skill, Abilities/ Supplemental Information

Knowledge, Skills, and Abilities:

• Knowledge of local government operations, management related programs, policies and plans, and modern office practices and procedures.
• Knowledge of Microsoft Word, Excel, PowerPoint, and other similar programs.
• Skill in the use of computers and software applications related to the essential functions of the job.
• Skill in effective communication, both verbally and in writing.
• Ability to meet and deal with employees and the public in an effective and courteous manner.
• Ability to get along with others, and work effectively with the public and co-workers.
• Ability to work flexible hours, including evening meetings.
• Ability to multi-task and work within deadlines.
• Ability to deal with confidential and sensitive matters.
• Ability to work with and process payments for accounts within the budget and department.
• Ability to use computers for data entry, word processing, and accounting purposes.
• Ability to operate a copying machine.