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JOB SUMMARY
The Scheduling Representative is responsible for making appointments for patients following medical practice procedures.
Tasks may be integrated into another position, e.g., receptionist / registration clerk or medical assistant.
JOB REQUIREMENTS
Minimum Education
â High school diploma or general equivalency diploma (GED)
Minimum Work Experience
â Minimum one year of experience in an appointment scheduling position.
Required Licenses / Certifications
Required Skills, Knowledge, and Abilities
â Knowledge of medical practice protocols related to scheduling appointments.
â Knowledge of manual / computerized scheduling systems.
â Knowledge of customer service principles and techniques.
â Skill in communicating effectively with physicians / clinicians about scheduling preferences.
â Skill in maintaining master appointment schedule via manual or computerized means.
â Skill in producing reports about appointment patterns as needed.
â Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
â Ability to communicate calmly and clearly with patients about appointments in all circumstances including when they are ill or have an emergency.
Last updated : 2024-04-30
Full Time
$33k-41k (estimate)
05/01/2024
06/21/2024
The job skills required for Scheduling representative include Scheduling, Appointment Scheduling, Medical Practice, etc. Having related job skills and expertise will give you an advantage when applying to be a Scheduling representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Scheduling representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Scheduling representative positions, which can be used as a reference in future career path planning. As a Scheduling representative, it can be promoted into senior positions as a Business Office Supervisor- Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Scheduling representative. You can explore the career advancement for a Scheduling representative below and select your interested title to get hiring information.