Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 53,000 compassionate caregivers across 12 states. Were looking for people who care about others, who are willing to listen, lean in and make impactful change. Each role at Help at Home can have a positive impact in supporting our caregivers and clients. If you are someone who leads with passion and integrity and are looking to join a rapidly growing, industry leading team, Help at Home may be a good fit for you.

Job Summary:

Reporting to the IT Support Manager, this position will provide support to building and maturing the newly deployed Access Management program.

**This position will work from their home office with minimal travel for on-site collaboration and department meetings.
Essential Duties/Responsibilities:

• Responsible for provisioning and deprovisioning application access for employees and contractors.
• Integrate Access Management system with in-house and third-party applications.
• Work closely with Internal Audit, TRMIS and the OCIO to align plans.
• Produce and deliver high quality work products including formal deliverables, technical documentation, presentations, proposals.
• Document detailed processes and procedures for onboarding and offboarding users for each application.
• Conduct user access reviews, supplier access reviews, and privileged access reviews as required for SOX compliance.
• Assist with quarterly SOX user audits and document results in GRC tool.
• Provide advice to IT teams and projects for IAM related configurations, policies, and designs.
• Help design and implement processes and procedures for access certification, Role Based Access Controls (RBAC), and Segregation of Duties (SoD).
• Identify, document, and communicate Access Management security risks.
• Maintain adherence to ticketing Service Level Agreements (SLAs).
• Assist with maintaining and reporting on metrics and KPIs.
• Perform other duties as assigned.

Education and Experience:

• Associate/Undergraduate degree is preferred.
• Three (3)- five (5) years minimum of experience as an access management specialist required.
• Related experience in information protection.
• Experience with multiple operating systems.
• I&AM Program Management experience
• Information security certifications (such as CISSP, CSSLP, CEH/CPT or related certifications) would be a plus.

Required Skills and Abilities:

• Understanding of directory services.
• Experience with IAM tools.
• Ability to act as an internal advocate for projects.
• Strong communication skills, oral and written.
• Excellent interpersonal skills.
• Strong problem-solving skills.
• Ability to work as part of a team.

Office:

• Remote and office based in downtown Chicago
• Help at Home offers a flexible, fun, and professional work environment. Employees have the option of working remote with minimal travel to downtown Chicago headquarters.

Physical Requirements:

• Majority (90%) of work is conducted indoors in air-conditioned or well-ventilated facilities.
• Work is accomplished in an office or cubicle space equipped with a telephone and computer.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

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