JOB SUMMARY :

This position is responsible for developingan environment that creates excitement for guests and employees, promoting andretaining a highly skilled work force.

Assists the Restaurant Manager with the overall activities of therestaurant operation, including prep and service.

KEY JOB FUNCTIONS :

Responsiblefor actively building and retaining customer relations and acts as a mentor toteam members in order to provide superior customer service.

Hires,trains, motivates, evaluates, and supervises assigned personnel; coaches forsuccess and continuing improvement of team member skills.

Managesthe day-to-day operation of the restaurant in accordance with establishedpolicies and procedures.

Establishesand administers training programs within the restaurant, including new teammember orientation.

Directsthe development and administration of controls for all phases of the restaurantin an economical and profitable manner while maintaining established standards.

Coordinatesthe maintenance and development methods for high quality preparation of food;assists in the maintenance and development of procedures for food service;

andpresents menu items for maximum customer service satisfaction.

Maintainsan efficient program of scheduling to ensure a high standard of foodpreparation and service with the use of minimum man-hours.

Maintainsand instructs assigned personnel as to safety policies and procedures andfollows up to ensure hazards are eliminated.

Monitorsappearance of all foods and communicates deviations from standard to salariedfood prep supervisor responsible for area.

Actsimmediately on all customer complaints to ensure that corrections are made whenpossible.

Monitorswork of Food Cashiers to ensure that established policies and procedures arebeing followed. Oversees all follow-upwork to ensure non-recurrence of cashier errors.

Compilesannual budget, variance reports, weekly management reports, comp reports,linen / glass / silver / menu inventory and any other reports deemed necessary by theRestaurant Manager.

Qualifications :

EDUCATION and / or EXPERIENCE :

Associates Degree, preferably in hotel and / or restaurant management or

Graduate of post high school two year Culinary Arts School or equivalent experience preferred

Five years of restaurant / food service, including 3 years supervisory experience preferred

QUALIFICATIONS :

Literate and fluent in English

Excellent guest service skills

Must be at least 21 years of age

Excellent communication skills, both verbal and written

Excellent interpersonal skills, with emphasis in relationship building

Good problem solving skills

Ability to compile, compute, and analyze pertinent data needed for reports

Ability to negotiate with diverse departments

Ability to implement strategic vision and plan into day-to-day operations

Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.

Adheres to all regulatory, company and department policies and procedures

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS :

Ability to lift and carry large, heavy banquet trays and beverage trays weighing up to 30 lbs.

Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordination

Ability to coordinate multiple tasks at once

Ability to constantly walk and stand during shift

Mobility to move quickly and easily throughout the restaurant and kitchen areas

Ability to hear and use visual inspection

Positions that have contact with the public require the ability to work in a noisy

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (.

emergencies, changes in personnel, workload, rush jobs or technical developments).

Last updated : 2024-04-24