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Helen Woodward Animal Center
Rancho Santa Fe, CA | Full Time
$52k-67k (estimate)
Just Posted
Client Service Representative
Helen Woodward Animal Center Rancho Santa Fe, CA
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$52k-67k (estimate)
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Helen Woodward Animal Center is Hiring a Client Service Representative Near Rancho Santa Fe, CA

Job Description

Job Description

POSITION: Client Service Representative (CSR - Adoptions)

Hours: Part Time (Various days and hours, including weekends and holidays)

Hourly Pay Rate: $18/hr

Do you enjoy providing high quality customer service while making a positive difference in the world? Come join our team as a Client Service Representative within the Adoptions Department at the renowned Helen Woodward Animal Center where people help animals and animals help people .

The Helen Woodward Animal Center is a global organization that helps companion animals from all over the world find their forever homes. This is a great role for anyone interested in making a positive difference on a local, national and global level while also gaining Customer Service experience that will foster their own professional growth and development.

As a Client Service Representative (CSR) in the Adoptions department, you will have the opportunity to showcase professional communication skills by providing high quality customer service to adoptions department clients and visitors. This position would be best suited for applicants with strong interpersonal and customer service skills, a positive attitude, a high degree of professionalism and the ability to multi task and demonstrate sound judgment in fast paced environments. Working with lots of animals and people requires patience, solution focused thinking, clear communication and emotional intelligence. These are skills that our Customer Service Representatives gain and refine with each client/visitor interaction. In addition to counseling prospective adoptive families, this role also involves counseling visitors and clients who are looking to relinquish their pets in accordance with Center policies and procedures.

Working as a Client Service Representative in Adoptions, you will enjoy the company wide culture of appreciation, support from supervisors and management in a positive, healthy work environment and opportunities for advancement along the way. You will be a part of an organization that truly sets the bar for ensuring quality customer service and a high level of animal welfare.

WORK CONDITIONS: 90% of this job is conducted indoors under office conditions and 10% is conducted outdoors. This environment involves close contact with animals and dander.
Helen Woodward Animal Center is a smoke-free environment. Smoking is not permitted in any HWAC building or vehicle.

Job Posted by ApplicantPro

Job Summary

JOB TYPE

Full Time

SALARY

$52k-67k (estimate)

POST DATE

04/26/2024

EXPIRATION DATE

05/09/2024

WEBSITE

animalcenter.org

HEADQUARTERS

RANCHO SANTA FE, CA

SIZE

100 - 200

FOUNDED

1972

CEO

MICHAEL A ARMS

REVENUE

$10M - $50M

INDUSTRY

Civic & Environmental Advocacy

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

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Promoting and maintain positive customer relations utilizing service excellence techniques.

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Client service representatives are responsible for taking care of users who have a hard time with some business element.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Have an understanding and reception to clients' needs and give proactive customer support.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

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Should have a proven customer support experience or experience as a client service representative.

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Learn to resolve problems and prevent client dissatisfaction.

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One year related experience required with customer service preferred.

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Step 3: View the best colleges and universities for Client Service Representative.

Florida Southern College
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