This role is a part-time position working 3 weekends a month (Friday, Saturday, Sunday), primarily daytime hours. This position will also work occasionally on Mondays as well.

What the Role Is

The Part Time Bartender for the Heaven Hill Bourbon Experience will provide an exceptional customer experience, ensuring the customer’s needs are met. Other responsibilities will include development of bar offerings and maintenance of a sanitary bar area.

How You Will Spend Your Time?

• Provide quality guest experience and connect with visitors through educations and bar menu selections.
• Maximize sales, help drive profits, manage labor and control costs for the NQ2 bar area.
• Maintain complete knowledge of all Heaven Hill Brand products, most up to date mixology options, garnishes for drinks, all bar menu items, preparation method/time, ingredients, portion sizes, presentation and price.
• Collaborate with the Operations Manager and Brand Team in the development and implementation of the plans for the NQ2 Bar area.
• Ensure all policies, procedures and practices are within local code.
• Maintain highest health standards, sanitation and cleanliness in the beverage/bar area to meet local, state and government guidelines.
• Coordination with GM or OM for any on-the-job training on a regular basis.
• Develop bar offerings, such as cocktails, flights of Bourbon and snacks.
• Develop and maintain effective communication between all management.
• Maintain positive guest/customer relations at all times.
• Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
• Establish good working relationship with distributors.
• Knowledge of product ordering protocol.
• Establish par levels for supplies necessary for bar operations. Complete requisitions to replenish stock or additional items needed for anticipated business.
• Maintain per drink/beverage cost to maintain the highest level of profit margins.
• Ensure bar is secure when not open for business.

Who You Are…

• High School Diploma or GED equivalent required
• 2 years of related bartending experience
• Basic knowledge of computer systems and technology, including cash registers, point-of-sale systems, scanners, etc.
• Must be a minimum of 21 years old
• Star Certified
• Ability to work flexible hours including nights and weekends
• Proven experience in bar menu item creation
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Excellent oral communication skills with the ability to talk to others to convey information effectively
• Service Orientation – actively looking for ways to help people
• Basic knowledge of Microsoft Office software including Excel and Outlook
• Ability to work in a team and be a self-starter

Valued but not Required Skills and Experience:

• Previous work experience in the distilled spirits industry.
• Familiarity with bourbon knowledge and language.
• Previous work experience in a visitor center, tourist attraction or retail gift shop.
• Excellent customer service, interpersonal, time management, and communication skills.

Physical Requirements
While performing duties of job, employee is frequently required to speak, stand, walk, use hands and fingers to handle, or feel objects, and use of computer; reach with hands and arms. Employee must occasionally lift and/or move up to 50 pounds.
Heaven Hill and its affiliates are committed tofostering a diverse workforce as an Equal Employment Opportunity company. Weinvite applications from candidates of all backgrounds, without regard to race,religion, color, sex, sexual orientation, natural origin, gender identity orexpression, age, disability, veteran status or any other legally protectedcharacteristic.