This role is a part-time position working three weekends a month (Friday, Saturday, Sunday), primarily daytime hours.

What the Role Is

The Bartender for the Evan Williams Bourbon Experience will provide an exceptional customer experience, ensuring the customer’s needs are met. Other responsibilities will include developing bar offerings and maintaining a sanitary bar area.

How You Will Spend Your Time?

• Provide quality guest experience and connect with visitors through education and bar menu selections.
• Maximize sales, help drive profits, manage labor, and control costs for the NQ2 bar area.
• Maintain complete knowledge of all Heaven Hill Brand products, most up-to-date mixology options, garnishes for drinks, all bar menu items, preparation method/time, ingredients, portion sizes, presentation, and price.
• Collaborate with the Operations Manager and Brand Team in developing and implementing the plans for the NQ2 Bar area.
• Ensure all policies, procedures, and practices are within local code.
• Maintain highest health standards, sanitation, and cleanliness in the beverage/bar area to meet local, state, and government guidelines.
• Coordination with GM or OM for any on-the-job training regularly.
• Develop bar offerings, such as cocktails, flights of Bourbon, and snacks.
• Develop and maintain effective communication between all management.
• Maintain positive guest/customer relations at all times.
• Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
• Establish good working relationships with distributors.
• Knowledge of product ordering protocol.
• Establish par levels for supplies necessary for bar operations. Complete requisitions to replenish stock or additional items needed for anticipated business.
• Maintain per drink/beverage cost to maintain the highest level of profit margins.
• Ensure the bar is secure when not open for business.

Who You Are…

• High School Diploma or equivalent
• Two years of related experience
• Basic computer systems and technology knowledge, including cash registers, point-of-sale systems, scanners, etc.
• Must be a minimum of 21 years old
• Ability to work flexible hours, including nights and weekends
• Proven experience in bar menu item creation
• Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Excellent oral communication skills with the ability to talk to others to convey information effectively
• Service Orientation – actively looking for ways to help people
• Basic knowledge of Microsoft Office software, including Excel and Outlook
• Ability to work in a team and be a self-starter

Valued but not Required Skills and Experience:

• Previous work experience in the distilled spirits industry
• Familiarity with bourbon knowledge and language
• Previous work experience in a visitor center, tourist attraction, or retail gift shop
• Excellent customer service, interpersonal, time management, and communication skills
• Star Certification

Physical Requirements
While performing the job duties, the employee is frequently required to speak, stand, walk, use hands and fingers to handle or feel objects, reach with hands and arms and hands, and use a computer. The employee must occasionally lift and/or move up to 50 pounds.
Heaven Hill and its affiliates are committed tofostering a diverse workforce as an Equal Employment Opportunity company. Weinvite applications from candidates of all backgrounds, regardless of race,religion, color, sex, sexual orientation, natural origin, gender identity orexpression, age, disability, veteran status, or any other legally protectedcharacteristic.