Full Time | Ambulatory Healthcare Services1 Month Ago
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Heaton Eye Associates is Hiring a Medical Records/Copy Room Clerk Near Athens, TX
About the Practice:Heaton Eye Associates has been serving East Texas vision needs for more than 40 years, with three locations offering state-of-the-art technology and services, including primary vision care, pediatrics, oculoplastic, glaucoma, cosmetic, and world-class laser surgery. Recently, Heaton Eye was named Best Place in East Texas to have LASIK by Tyler Morning Telegraph readers. Our dedicated physicians strive to enhance the quality of our patients' lives by providing reassurance, improving and maintaining vision, and preventing blindness through treatment and education.About the Area:Our East Texas locations in Tyler, Longview and Athens offer year-round activities the entire family can enjoy. In Longview, you can experience Texas' rich history and culture. Tyler is surrounded by 25 prime sporting lakes, offering wonderful opportunities for fishing and boating. In the spring, Tyler residents enjoy the colorful spring flowers. Athens, whose tag line is Hamburgers-Heritage-Texas, has the charm of a small, southern town while still retaining many qualities of a larger city and is home to the East Texas Arboretum and Botanical Society.Job Summary:Responsible for delivering outstanding customer service while performing a variety of patient relations, clerical and business office functions that are necessary for the efficient daily operation of the clinic.
Experience:Minimum one-year office experienceMinimum 6 months medical office experience preferred Education:High School diploma or equivalent Duties and Responsibilities:
Secure and Maintain Medical Records in Athens location
Respond to Medical Records requests accordingly
Greet, check in, and assist patients as needed
Assist Surgery Counselors with administrative tasks
Provide exceptional customer service to patients via phone and in person
Perform a variety of tasks as needed to support front and back office staff
Qualifications and Skills:
General knowledge of practice management software
Positive attitude
Dependable
Multi-task oriented
Good communication skills
Able to handle patient complaints in customer service fashion