4 Reception/Member Relations Jobs in Lake, FL

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Reception/Member Relations

HEATHROW COUNTRY CLUB

Lake, FL | Full Time

$38k-48k (estimate)

10 Months Ago

Member Relations Specialist (Hybrid)

AAA National Office

Lake, FL | Full Time

$56k-70k (estimate)

2 Days Ago

Member Relations Specialist (Hybrid)

AAA Inc. Brand

Lake, FL | Full Time

$57k-72k (estimate)

11 Months Ago

Customer Relations Representative - State Farm Agent Team Member

renata azizi - State Farm Agent

Lake, FL | Full Time

$37k-46k (estimate)

2 Months Ago

Reception/Member Relations

$38k-48k (estimate)

Full Time | Sports & Recreation 10 Months Ago

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HEATHROW COUNTRY CLUB is Hiring a Reception/Member Relations Near Lake, FL

POSITION SUMMARY:

The Receptionist (Member Relations and Communications Coordinator) is responsible for always displaying a high level of professionalism in the reception area and by providing polite and accommodating service to visitors to include members, guests, prospective members, vendors, clients, and staff in person, via the telephone or email. This position is also responsible for assisting in any assignment deemed necessary by Management and approved by the General Manager.
ESSENTIAL JOB FUNCTIONS:

Greet all visitors, members, and guests in an attentive, friendly, courteous, service-oriented manner and provide direction to the correct destination.
Maintain regular, dependable attendance and punctuality.
Maintain high standards of professional appearance and grooming, which include wearing proper attire and name tag when working.
Creating event flyers.
Maintain and update web page and all social media sources
Respond promptly to requests from members, guests, and staff in a polite and professional manner.
Answer telephone in a courteous and professional manner.
Screen and direct calls as appropriate.
Take information from callers and relay messages to appropriate departments.
Assist in answering basic member queries related to club operations, membership, and events to the best of your ability when possible.
Ensure knowledge of staff movements in and out of the club.
Provide general administrative and clerical support as needed.
Prepare correspondence and documents.
Monitor and maintain office equipment.
Control inventory relevant to the reception area.
Tidy and maintain the reception and copier areas.
Must be knowledgeable of events to direct clients to appropriate managers.
Perform other duties as assigned by management and approved by General Manager.

EDUCATION, EXPERIENCE, AND SKILL REQUIRED:

High school diploma or GED required. AA or AS degree a plus.
One to 3 years of receptionist, administrative assistant or related experience preferred.
Must be proficient with computer systems to include Outlook, email, MS Word, Canva, Excel, and familiar with accounting and membership software.
Demonstrated a high level of accuracy in the performance of tasks and assignments.
Strong organizational, written, and oral communication and interpersonal skills.
Demonstrated results-oriented and capable of working with minimal direction.
Ability to manage complex projects simultaneously and meet frequent deadlines.
Excellent team player with the ability to work in a fast-paced environment.
Must possess the ability to maintain confidentiality and to handle member and guest information in a confidential manner.

PHYSICAL AND MENTAL DEMANDS:

Requires ability to safely lift items up to 20 pounds occasionally.
Be able to work in a sitting position for long periods of time.
Be physically able to reach, bend, kneel, stoop, and lift above shoulder level.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be effective in listening to, understanding, and clarifying the concerns and issues raised by members, guests, and staff members.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Must be detailed oriented, able to manage data with a high degree of accuracy.

TYPICAL WORKING CONDITIONS:

Work is performed in an indoor setting.
Some varied weather conditions are expected with exposure to heat/humidity, or cool/cold weather.
Schedule may vary to include evenings, holidays, and extended hours as business dictates.

THE DESCRIPTION MAY NOT BE ALL-INCLUSIVE, AND EMPLOYEES ARE EXPECTED TO PERFORM ALL OTHER DUTIES AS ASSIGNED AND DIRECTED BY MANAGEMENT.
POSITION DESCRIPTIONS AND DUTIES MAY BE MODIFIED WHENEVER DEEMED APPROPRIATE BY MANAGEMENT.