Description

HeartShare St. Vincent’s Services (HSVS) Nuevo Camino program is dedicated to providing 38 unaccompanied minors, ages 5-12, with a supportive, nurturing environment through transitional foster homes, daily education Monday - Friday, and supportive wrap-around services in New York City. Our program is rooted in ensuring that service delivery is trauma-informed, culturally appropriate, and tailored to the needs of each child while maintaining all program requirements of ORR.

The Case Aide is primarily responsible for assisting Caseworkers with the documentation, client contact, and foster parent contact processes. This candidate will be primarily responsible for providing transportation for clients and assisting with scheduling appointments for clients. The Case Aide may also perform case management support services to children including but not limited to reuniting the family, ensuring the child's safety, maintaining accurate and up-to-date documentation of all provided services.

Nuevo Camino is looking to hire staff to fill the following:

Shift : Mon-Fri, Tues-Sat or Wed-Sun 3pm-11am 

Responsibilities:

• Provide case management support and coordinate community referrals.
• Assist Caseworker with essential paperwork and documentation.
• Schedule and prioritize work duties in partnership with the supervisor and other team members and in adherence to ORR, state licensing, and internal deadlines.
•  Administer case notes and documentation in a timely manner based on guidelines and procedures set forth.
• Assist Case Managers with providing ongoing education and support services to foster parents.
• Maintain contact with clients and foster families during a Caseworker’s absence to ensure coverage of all program cases.
• Attend and actively participate in meetings with the supervisor and/or team to consult on cases, review case plans and direction, and evaluate client participation and progress.
• Coordinate office, in-home, and/or offsite meetings with foster parents and unaccompanied children on a regular basis according to ORR and state licensing requirements.
• Maintain accurate and up-to-date information on children in care in accordance with ORR and internal documentation standards and reporting requirements.
• Assist Case Managers in maintaining client contact for case follow-up or intervention, as requested.
• Translate both written and verbal communication for program clientele and staff.
• Maintain effective communication with community agencies or individuals involved in service provision.
• Attend internal and external training and apply newly gained knowledge in providing services.
• Accompany youth to immigration hearings or procedures, as requested.
• Transport youth to appointments and unifications as needed.
• Be engaged in supporting the team and provide suggestions that will strengthen the program;
• Provide timely, professional, and responsive communication with the team and other stakeholders.
• Attend home visits with the case manager as needed.
• This is a 24 hour facility and overtime may be required for this role as needed.

Sign on Bonus: $500

Qualifications

Requirements:

• Associate degree in the behavioral sciences, human services, or social services fields, or equivalent combination of education and experience. Must have the ability to provide excellent and compassionate customer service. Must be reliable with time-sensitive deadlines and tasks. Exercise a high level of confidentiality. Work well under pressure and adaptable to change. Associate degree in psychology, Human Services, or another related field. required; Bachelor's Degree or bachelor’s in social work preferred.
• 1 year of similar experience
• Bilingual in Spanish
• Driver’s License, required 
• Child welfare and/or case management experience is strongly encouraged.
• Computer and typing skills are sufficient to perform essential job functions.
• Exhibit an ability to apply the principles of logic and critical thinking with problem-solving.
• Excellent verbal and written communication skills.
• Up to 25% travel required including escorting youth to family unifications by car and air. Typically requiring same-day travel but may, on occasion, involve overnight stays.
• HSVS requires all new hires to provide proof of vaccination prior to their start date. Employees who require an accommodation for medical or religious reasons should notify Human Resources.

Benefits:

• Rewarding Work in a team environment;
• Paid vacation, sick, personal days and holidays;
• 403(B) retirement plan with employer contribution;
• Health, dental, vision and life insurance;
• Employee Assistance Program (EAP);
• Flexible spending account (Dependent Care, Medical, Parking, and Transit);
• Employee Appreciation Programs and Events;
• Tuition Assistance Program;
• Professional Development opportunities;
• Verizon Wireless Discount;
• BJs Membership discount;
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.