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Senior Manager - R&D Digital Product Management - Chief Technology Officer Organization
American Express Phoenix, AZ
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$137k-173k (estimate)
Full Time 4 Days Ago
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American Express is Hiring a Senior Manager - R&D Digital Product Management - Chief Technology Officer Organization Near Phoenix, AZ

**Description**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

The Chief Technology Officer Organizations vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.

Are you passionate about cutting-edge technology and its potential to transform the financial services industry? Join our Research and Development team within CTO. Our team is dedicated to identifying and exploring new technologies, conducting safe experimentation, and discovering use cases that embrace emerging tech. As a member of our team, you'll have the opportunity to collaborate with forward-thinking professionals, drive impactful change within our organization, and shape the future of Amex technology.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

Collaborate with key Product, Business, and Technical partners to identify, understand, and prioritize key product needs in the backlog based on impact, complexity, cost and demand.

Drive and empower experimentation with emerging technologies including GenAI, with tooling, frameworks, guardrails, models and environments.

Research emerging trends and identify partnerships that unlock opportunity for American Express

Delivers roadmap of useful capabilities to the R&D team and partners who need this for early stage technologies integrations and implementation.

Navigate and understand a sophisticated and constantly evolving technology space with an open mind, creative problem solving skills, and a bias for early action.

Operationalize key organizational change activities to ensure pilots and experiments meet targets.

Partner across the organization to lead R&D efforts and processes in acquiring an in-depth understanding of customer needs, and applying both strategic and tactical methods to stay on top of the evolving trends in the competitive landscape.

You will be strategic problem solver and architect for the future technologies to help CTO R&D and implement business strategy.

Drive continuous organizational and leadership development to enable R&D growth.

Minimum Qualifications

Bachelor's degree or equivalent experience in Science, Technology, or Engineering

6 Plus years of project management, product management and/or leadership experience in technology roles.

A deep understanding of the FinTech industry.

Proven track record building, launching and driving products.

Ability to bring innovative thinking couples with practical execution to solve multi-dimensional issues.

Proven leadership and management experience in working with cross-functional, geographically dispersed teams on sophisticated

projects.

Ability to influence leadership to adopt new insights, products and/or approaches

Brings support and positive attributes to a culture that is respectful, encouraging, results oriented, scientific and diverse.

Preferred Qualifications

* Computers Science Degree preferred

* Python development preferred

**Qualifications**

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries

Bonus incentives

6% Company Match on retirement savings plan

Free financial coaching and financial well-being support

Comprehensive medical, dental, vision, life insurance, and disability benefits

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the Know Your Rights poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

**Job:** Product

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24005174

Job Summary

JOB TYPE

Full Time

SALARY

$137k-173k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

05/10/2024

WEBSITE

americanexpress.com

HEADQUARTERS

PLANTATION, FL

SIZE

>50,000

FOUNDED

1850

TYPE

Public

CEO

PHILLIP WEBB

REVENUE

$10B - $50B

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About American Express

American Express is a financial services company offering credit, corporate and charge cards and insurance products for individuals and businesses.

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