Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world.

• Maintain a work environment committed to sustainable safety by enforcing safety rules, setting a safe example, coaching and communicating to department associates the reasons for safe operations.
• Review production process and associated records, communicating issues to production management
• Effectively control, investigate, and disposition non-conforming materials.
• Communicate with suppliers and obtain resolution for quality issues related to non-conforming purchased materials
• Participate and lead Root Cause Analysis and Corrective and Preventative actions for food safety and quality issues.
• Participate in collection and communication of quality metrics
• Participate in internal audits
• Monitor consumer and customer complaints and develops KPIs and implements complaint reduction projects in alignment with the Plant Manager.
• Support the creation and maintenance of internal specifications.
• Create and maintain finished product case labeling.
• Assist in for developing quality trainings and presenting quality material to employees.
• Assist in the maintenance of SQF food safety code
• Participate in Food Safety Plan reviews and the development and implementation of Quality Manufacturing Schemes
• Develop and maintain Standard Operating Procedures, Work Instructions, Forms and Checklists.
• Generate ideas for continuous quality improvement and participate in the development and implementation of new policies, procedures and/or programs.
• Must be available to assist off hours if required.
• All other duties as assigned.

• BS Degree required, Food Science, Microbiology or Engineering preferred
• 1-3 years of food manufacturing QA experience. Knowledge of powder blending and packaging technology preferred.
• HACCP Certification from a nationally / internationally recognized and accredited HACCP training firm or currently in the process of obtaining preferred
• Knowledge of FDA regulations and SQF experience required
• Strong expertise in Quality Assurance and cGMP/GDP requirements
• Must have strong organizational and leadership skills
• Demonstrated ability to work with cross functional departments within the organization
• Strong communication skills required – both verbal and written
• Excellent problem-solving skills and corrective action/resolution skills
• Strong computer skills with experience using Word, Excel, Power Point

• Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
• Must be able to work seated using a computer and phone for long periods of time.
• Must be able to work extended hours, such as daily overtime and an occasional weekend
• Must possess visual acuity to document company records
• Continuous walking throughout plant and distribution center.
• Lifting up to 40 pounds