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Position Summary :
The IT Account Support Specialist is primarily responsible for providing user account support and access management to many core Heartland Dental systems.
Duties include, but are not limited to, answering customer phone calls, responding to, and resolving incident requests, password resets, and user account provisioning, maintenance, and de-provisioning.
To give an idea of the team structure, this position will work on a team with other account support specialists.
With more than 1, dental offices supported across 38 states, over 10, team members and over 1, supported doctors in our support, Heartland Dental has a proven track record of growth and success.
We’re looking for professional individuals who are open, positive and mentally flexible to join our network of support.
This position will report to the IT Account Support Supervisor.
Below is an overview of the duties and responsibilities you would take on in this role :
Minimum Requirements :
Completion of one of the following : one year of relevant experience in an IT customer service / support role OR an associate’s degree in an IT related field.
Desirable Qualifications :
Last updated : 2024-05-12
Full Time
Ambulatory Healthcare Services
$43k-52k (estimate)
05/01/2024
05/14/2024
heartlandfamilydentalcare.com
FOUNTAIN HILLS, AZ
100 - 200
2005
TAMMY OTT
$50M - $200M
Ambulatory Healthcare Services
The job skills required for It support include Customer Service, Active Directory, Written Communication, Initiative, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an It support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by It support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for It support positions, which can be used as a reference in future career path planning. As an It support, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary It support. You can explore the career advancement for an It support below and select your interested title to get hiring information.