JOB SUMMARY

In accordance with the agency's mission, vision, values and goals the Program Supervisor performs administrative and management work that involves planning, analyzing, training and coordinating the activities of substance use disorder treatment programs.

ESSENTIAL JOB DUTIES

• Assist in managing a residential center for withdrawal management.
• Responsible for the providing instructions and assistance to all staff ensuring proper searches, counts, residential movement, including monitoring behaviors and administering breathalyzer and urinalysis tests.
• Responsible for ensuring all shifts are covered and the staff, residential ratio is established according to the contract.
• Selects, trains, supervises, and evaluates staff.
• Review shift briefing logs to make sure important information is being passed along throughout the shift change.
• Report any breaches of security to Program Manager or designee and take action to protect the safety of residents and staff.
• Remains alert during working hours; attends work as scheduled, and complies with attendance policies.
• Ensure clients meet all requirements to successfully exit the program.
• Ensure compliance with Agency policy, contractual accreditation and regulatory requirements.
• Establishes and maintains current internal operating procedures for program in compliance with Agency policies and requirements of contractors.
• Ensures that staff effectively implements programs as required by policy and contracts.
• Ensures staff is trained in accordance with requirements of contracts, inclusive of new hire orientation and annual training.
• Ensures that staff maintains compliance with the agency Code of Conduct and Standards established in contracts. Immediately reports violations.
• Reviews and supervises work of subordinate staff through regular inspections, audits, and by observation and review of records, ensuring that all program requirements are achieved. Meets regularly with staff.
• Completes/provides all required reports and correspondence in an accurate and timely manner as required by the agency and contractors.
• Compiles information and prepares regular reports of program progress, achievements, and problems.
• Ensures that Program Manager receives timely reports of critical incidents.
• Attends appropriate training and continuing education events.
• Confers with public, private, and community organizations and agencies to enhance community relations program.
• Serves as a representative of the agency, displaying courtesy, tact, consideration, and discretion in all interactions with officials, other members of the agency, with clients, and with the public.
• Performs other related work as assigned.

QUALIFICATIONS

• Comprehensive knowledge of managerial techniques and administrative practices
• Comprehensive knowledge of the assigned specialty area
• Skill in preparing complete and accurate reports
• Skilled in working independently, make sound judgement and make decision using company policy and procedure.
• Skill in identifying and resolving managerial problems such as work assignments, employee relations, employee development and morale
• Ability to review, analyze and interpret rules, regulations, policies, and procedures as related to the assigned program
• Ability to provide leadership to staff
• Ability to establish and maintain effective working relationships with contracting officials, staff associates, the general public, and others
• Ability to communicate effectively
• Ability to maintain confidentiality

EXPERIENCE AND EDUCATION

• A bachelor's degree from an accredited college or university in a social or behavioral science program, (e.g., social work, psychology, sociology or a related discipline) is preferred.
• Have four (4) or more years of successful experience in a related field; AND
• A minimum of two (2) years' successful experience as a supervisor is preferred

NECESSARY SPECIAL QUALIFICATIONS

• No candidate may be considered for employment who is, or has been for the past two (2) years under the supervision of Federal, State, County or Municipal Corrections Department nor have any pending felony or misdemeanor charges other than minor traffic charges.
• All candidates for employment must meet the established minimum qualifications for employment as identified by the applicable regulatory agencies.
• Driving may be required for this position. The successful candidate must have and remain in possession of a valid current driver's license, automobile insurance, and be insurable under the agency's motor vehicle insurance policy.